Overview
Veterinary Staff Manager Jobs in Kingston, PA at Westside Veterinary Hospital
Staff Manager – Veterinary Technician Team Leadership Role
Job Type: Full-Time Reports To: [Office Manager / Hospital Director / Medical Director]
About the Role
We’re looking for an experienced veterinary leader to join our team as Staff Manager, overseeing a team of approximately 15 total technicians, technician assistants, and hospital assistants. This is a hands-on leadership role for a seasoned technician who has already proven themselves as a leader in a smaller or mid-sized practice and is ready to grow into a larger, more strategic position.
You’ll spend the majority of your time on training, mentorship, and day-to-day staff management, and smaller periods of time actively supporting the floor during procedures and urgent care cases — so you stay connected to the clinical work while building the team around you. We envision this hybrid role to allow training through practical skills on real-time patients as well as direct leadership through policy and time management.
What You’ll Do
- Streamline daily workflow for the technician team, delegating tasks to keep exam rooms, labs, and surgery moving efficiently and maintaining excellence in patient care
- Partner with our Office Manager on staff scheduling to ensure appropriate coverage and balanced workloads
- Design, implement, and maintain training programs for new hires and ongoing staff development
- Directly train technicians on exam room procedure, laboratory equipment, surgical and anesthesia safety protocols, and general hospital policy
- Serve as the primary point of contact for staff concerns, mediating team dynamics and supporting a healthy, high-functioning work environment
- Step onto the floor as needed to assist with procedures, urgent care, and busy-period support
- Uphold and model our hospital’s core values in daily operations and staff interactions
- Identify skill gaps and coach team members toward growth and certification goals
- Support performance reviews and provide input on hiring decisions for technician-level staff
What We’re Looking For
- Excellent leadership, communication, and conflict-resolution skills with an emphasis on calm, direct, collaborative communication style
- CVT or RVT certification required, OR equivalent completion of an accredited veterinary technician program (certification exam not required if schooling is complete)
- Minimum 5 years in a leadership or supervisory role within a veterinary practice
- Proven experience managing team dynamics within a group of 15–20 staff members
- Strong working knowledge of exam procedures, laboratory equipment and processes, and surgical/anesthesia safety protocols
- Experience building and/or running staff training programs
- Comfortable balancing administrative/leadership duties with hands-on clinical support
- Alignment with our core values: patient-centered care, compassion, skillfulness, progressive medicine, and integrity
Why Join Us
This is an ideal next step for a technician who has led a team before and is ready for more scope, more impact, and a bigger team. You’ll have real ownership over how our technician team is trained, scheduled, and supported — shaping the culture of the floor while staying close to the medicine.
Other Details
- 40-hour work week. Monday through Friday
- Flexible hours available from either 8a-4p, or 10a-6p average shifts
- CE budget for CVT/RVT
- Salary commensurate with experience
Pay: $26.00 – $30.00 per hour
Benefits:
- 401(k)
- Continuing education credits
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Veterinary Staff Manager
Company: Westside Veterinary Hospital
Location: Kingston, PA
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