Overview
Veterinary Receptionist (Day shift) Jobs in Philadelphia, PA at Philadelphia Animal Specialty & Emergency (PASE)
Philadelphia Animal Specialty and Emergency (PASE) is seeking a Client Service Representative pursuing a position in an exceptional hospital environment fostering continued growth and development. PASE is the manifestation of our project to bring together a cohesive group of clinical staff with the pursuit of not only delivering the highest caliber of patient care and client satisfaction, but also prioritizing job satisfaction. Addressing some of the biggest issues in veterinary medicine, we are growing our vision by promoting a model for sustainability, quality of life, and promotion of innovative and progressive medicine outside the confines of a large corporate system.
We are seeking a highly motivated, energetic, reliable, hard-working individual with excellent communication, listening and telephone skills to join our team of Client Service Representatives.
Key Responsibilities:
Hours are Thurs-Sun 8am-6pm
Takes care of the clients and makes them feel welcome from when they first step into our hospital until they leave to go home
Helps educate the clients on our services, facilitates the clients’ needs through scheduling apts for services, and providing relevant information for their pet’s needs
Modify and update systems and procedures wherever needed to better serve clients and patients
Oversee client flow to ensure that clients and patients are seen and treated in a professional, timely, and competent manner
Answers telephone calls quickly, efficiently, and in a professional and friendly manner using a multi-line system
Calm and level emotions during times of stress
Displaying confidence
Prepares patient files
Receives and relays client correspondence and updates client financial records
Customer service skills, and proven aptitude for client conflict resolution
Admits patients and handles data entries accurately
Prepares client invoices for services performed
Handles payment transactions.
Ability to work cooperatively and side by side with staff
Receives and relays telephone, fax, and email messages accurately and promptly
Ability to communicate with staff and doctor’s to ensure efficiency in scheduling and phone calls
Ability to work weekends
Job Type: Full-time
Pay: $17.00 – $22.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance
Schedule:
10 hour shift
4×10
Day shift
Every weekend
Holidays
Experience:
Customer service: 1 year (Required)
Shift availability:
Day Shift (Preferred)
Ability to Commute:
Philadelphia, PA 19146 (Required)
Work Location: In person
Title: Veterinary Receptionist (Day shift)
Company: Philadelphia Animal Specialty & Emergency (PASE)
Location: Philadelphia, PA
Category:
