Overview
Veterinary Receptionist Jobs in Kesgrave, England, United Kingdom at Vet Record Careers
Title: Veterinary Receptionist
Company: Vet Record Careers
Location: Kesgrave, England, United Kingdom
Are you a people person with a love for animals? Come and join the welcoming team at Orwell Veterinary Group as a Receptionist!
Your day-to-day
You’ll be working alongside a dedicated team of 8 Veterinary Surgeons, 8 Nurses, and several support staff, helping to ensure that every client receives a warm welcome and a smooth experience from the moment they walk through our doors.
In this role, you’ll be the first point of contact for clients, answering phones, booking appointments, processing prescription requests, and providing helpful information or directing queries to the right team member. You’ll also handle payments, maintain accurate client records using our IT system, keep the reception and waiting areas tidy and inviting, and assist with unpacking and rotating stock.
What We’re Looking For
A friendly, motivated and professional individual
Excellent communication and organisational skills
Confidence in using IT systems (training provided)
A full, valid driving licence (travel between our 3 sites may be required)
Previous veterinary receptionist experience is a bonus, but not essential
Why join us?
We’re a well-established practice with a dedicated team of 8 Veterinarian Surgeons, 8 Nurses, and a fantastic support crew. We pride ourselves on delivering excellent care to both our clients and their pets, and our receptionists are the heart of that experience.
Your shift pattern
This is a part-time role covering 30 hours per week over a variety of shifts. You will also be included in the 1:6 Saturday rota.
This is a fantastic opportunity to become part of a friendly, experienced team in a varied and rewarding role. If you love animals, enjoy helping people, and want to be part of a practice that values kindness, teamwork, and professionalism, we’d love to hear from you.
In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
Pension scheme
Discounted staff pet care
