Overview
Veterinary Receptionist Jobs in Bath, England, United Kingdom at Vet Record Careers
Title: Veterinary Receptionist
Company: Vet Record Careers
Location: Bath, England, United Kingdom
We are looking for a friendly and enthusiastic Veterinary Receptionist to join our team at Bath Vets! If you have a passion for customer service, experience in a reception or administration role, and are keen to make a difference in a busy veterinary environment, we’d love to hear from you. This is a part-time vacancy to cover weekend shifts on a four week rolling rota.
In this role, you will be responsible for greeting and interacting with clients in a welcoming and professional manner, ensuring that every visit is a positive experience. You will manage appointment bookings, handle queries, and take payments, while also dispensing medication and assisting with general administrative tasks. Additionally, you will be required to handle account queries, chase outstanding debt, and manage payments, as well as complete end-of-day banking and monitor petty cash records. You will also support the team with any other administrative tasks as required by the Hospital Manager, Practice Manager, or Clinical Directors will also be part of your duties.
Why Bath Vet Group?
You will have the opportunity to be part of a dedicated and friendly team that prioritizes both client and animal care. We offer a supportive working environment with excellent benefits. This is a busy, rewarding, and versatile role where you’ll have the chance to grow and thrive in a veterinary setting.
The perfect fit
We are seeking candidates with previous experience in customer service role. You should possess strong administrative and computer skills and be able to multitask and stay calm under pressure in a fast-paced setting. We’re looking for someone who is a professional and confident communicator, able to interact seamlessly with both clients and colleagues. Flexibility to travel between our branches in Bath, Melksham, and Keynsham is essential, as you will be working across all our locations.
Working Hours
You will work 28.38 hours covering a variety of shifts Monday – Friday, inclusive of some weekend work.
In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
Pension scheme
Discounted staff pet care
