Overview
Veterinary Reception, Client Care Veterinary Hospital Jobs in Ottawa, Ontario, Canada at VCA
Veterinary Reception, Client Care
Location:
Ottawa, ON
Ottawa Veterinary Hospital is growing! We are currently welcoming a Veterinary Reception, Client Care to join our team!
This full-time opportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated! Additional responsibilities and qualities required for this role are:
Create a warm and welcoming environment for our patients and pet parents
Ability to answer a multiline phone system and track and schedule appointments effectively
Placing outbound calls to pet parents for follow-up
Respond and manage email correspondence; clients, referring veterinarians & internal office messages
Admitting and discharging pet patients
Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
Previous customer service or front desk experience in hospitality is an asset!
Must be flexible and available to work shift work (early as 7 am and late as 1 am), weekdays, weekends and holidays.
Previous veterinary experience or graduation from an accredited Veterinary Assistant program is preferred
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in!
RRSP Employer 5 % Match Program – saving for your future just got easier!
VCA Canada RRSP Student Loan – Ask us more!
A caring culture of 
Wellness and Appreciation!
Medical Library
; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
Competitive wages and health/dental benefits!
Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
Annual uniform allowance
Exceptional career development: there is room to grow here!
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
Extra perks like shopping discounts and cool wellness apps!
Join Us!
For more information regarding this opportunity, please email or select Apply Now!
VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance please let us know.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Title: Veterinary Reception, Client Care Veterinary Hospital
Company: VCA
Location: Ottawa, Ontario, Canada
Category: Outdoor/Nature/Animal Care (Veterinary, Animal / Pet Care)
