Overview
People Operations Officer Jobs in Cape Town, Western Cape, South Africa at Biovac
Title: People Operations Officer
Company: Biovac
Location: Cape Town, Western Cape, South Africa
BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic, passionate, confident, proactive and meticulous People Operations Officer to join a goal-oriented team.
QUALIFICATIONS NEEDED:
Required:
- Bachelor’s degree or diploma in Human Resource and Industrial Psychology or equivalent.
Preferred:
- Recognition is given to Prior Learning and practical experience.
Experience needed to deliver the role seamlessly:
Required:
- 1 -3 years HR generalist experience
- Previous HR administration/ generalist experience is required
- Experience in employee relations, recruitment, performance management, and HR reporting etc.
- Knowledge of relevant labor legislation e.g. BCEA, LRA, EEA
Preferred:
- Working knowledge of pharmaceutical manufacturing-related legislation.
- Experience in having faced successfully local and/or international quality audits.
- Experience in general business management within a commercial environment
KEY DUTIES & RESPONSIBILITIES OF THE ROLE:
Core Technical Delivery
Recruitment
- Create and post job advertisements on various platforms to attract suitable candidates.
- Utilize different sourcing methods, including online job boards, social media, and networking, to find potential candidates.
- Maintain a database of qualified candidates for future openings.
- Review resumes and applications to identify the most qualified candidates.
- Conduct initial phone or video interviews to assess candidates' suitability.
- Schedule and coordinate interviews between candidates and hiring managers.
- Participate in interviews to evaluate candidates' skills, experience, and cultural fit. (B1-C5)
- Conduct reference checks to verify candidates' employment history and qualifications.
- Perform background checks as required.
- Prepare and extend job offers to selected candidates in line with approved budget
Onboarding
- Meet with new employees on first day
- Check with the employee that they have submitted all new starter documents and coordinate any outstanding documents between the employee and payroll.
- Schedule and conducts on boarding progress meetings.
- Distribute new employee engagement survey link to employees 1 week prior to check-in.
- Send new employee logistics email to employee 48 hours prior to joining.
- Ensure onboarding schedules are developed.
- Connect with line manager on who the Bio-pal needs to be and ensure that bio buddy, line manager and new employee are aware of the role of the buddy.
Offboarding
- Receives signed resignation letter from line manager informs HC team of the resignation.
- Liaise with external stakeholders for cancellation of medical aid, gap cover and/or other benefits.
- Send employee provident fund offboarding documentation for completion.
- Schedule and conduct exit interviews and document feedback.
- Liaise with manager to ensure employee has been offboarded by sending them the exit checklist.
Industrial Relations
- Consults with People Operations Business Partner to:
- Provide guidance to line managers regarding the conduct and misconduct management processes.
- Provide guidance to line managers and investigate/process disciplinary cases. /Process grievances.
- Review practices to ensure statutory compliance and regularly provide guidance to line managers.
- Participate in consultations with organized labour.
- Ensure ER principles are embedded in your own actions and those of Line Management/Supervisors
- Drafting notifications and IR Letters
- Books meetings for enquiries with all parties
- Participate in Disciplinary Enquiries as People Operations Representative
- Follows up on required and/ or outstanding IR interventions to ensure conclusion thereof.
- Ensure company precedence is consistently maintained and mitigate risks.
- Consults with People Operations Business Partner and/or HOD: People Operations on intervention requirements
Transformation:
- Partners with People Operations Business Partner to ensure that B-BBEE verification process logistics are handled timeously and ensures that audit documents are correct and on file.
Performance & Talent Development:
- Support People Excellence with the implementation of the full performance and talent management cycle and alignment to timelines by driving timely completion of performance assessments and feedback processes.
- Assist with employee recognition initiatives within various departments to ensure they generate a meaningful impact.
- Support and track implementation of performance improvement plans (PIPs) for underperforming employees by ensuring documentation and follow-up are handled professionally and in line with company policy.
General HR Functioning
- Support the development and implementation of HR initiatives and systems
- Provide coaching & counselling on policies and procedures
- Participate and contribute constructively to People & Brand and business-specific projects for continuous improvement, lead and champion projects assigned.
- Maintain employee records according to policy and legal requirements
- Review employment and working conditions to ensure legal compliance
- Support the compilation of data for submission of EE and BBBEE plans/reports/audits
HR Metrics & Analytics
- Collect and maintain accurate HR data across various functions including recruitment, onboarding, performance management, training, and employee relations.
- Partner with People Excellence to generate regular HR reports to provide insights into workforce trends such as turnover rates, absenteeism and recruitment
- Collaborate with People Operations Business Partner to define key performance indicators (KPIs) for HR initiatives and track progress against goals.
- Ensure data integrity and confidentiality, especially when handling sensitive employee information.
- Assist in benchmarking HR metrics against industry standards to evaluate competitiveness and identify opportunities for improvement.
- Contribute to workforce planning efforts by providing data on headcount, attrition, and succession readiness.
Application Deadline: 7 August 2026
If you do not receive a response from us within three weeks after closing date, please understand that your application was not successful.
We believe in the magic of diversity within teams and to achieve this, we do apply Employment Equity principles during our selection process where this is necessary to achieve such diversity.
Disclaimer:
Dear Applicant, we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying, you acknowledge and consent to the collection, use, and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns, our Human Capital department is available to provide clarification. We look forward to reviewing your application.’’
