Overview

Pathways Admin Jobs in Atlanta, USA at Lifeline Animal Project Inc

Pathways Admin

Full Time 2 A Fulton Count, Atlanta, GA, US

8 days ago Requisition

Position:
Pathways Administrator

Department:
Client Services/Placement

Reports To:

Pathways Program Manager

Summary:

Life Line Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit Life Line’s core values as we complete daily tasks, provide services to clients and care for our animals.

The Pathways Administrator assists the Pathways team with all administrative duties that support the County shelter’s foster program. This includes the engagement and training of fosters and pairing animals with the appropriate foster home for their needs, and behavioral support and assessment of shelter animals. In addition to managing administrative work, this position assists in the hands‑on programming as needed and therefore requires organizational skills, animal handling, behavior and basic medical care knowledge, and a passion for delivering top‑notch customer service.

Essential Job Functions:

This represents a list of essential job duties. Other duties or special projects may be assigned as needed.

Uphold the standards and values of Life Line Animal Project:

Save Lives — Build Community — Be Exceptional Stewards — Be Courageous —

Be Compassionate — Take Responsibility — Respect, Embrace and Celebrate Diversity

Customer Service and Administrative Responsibilities:

  • Exhibit exceptional stewardship by ensuring accurate data entry for all foster animal behavior and health notes in shelter software.
  • Work with foster parents to implement behavior plans for foster animals and follow up regularly.
  • Be compassionate
    when coordinating foster meet and greets, including:
    • Educating the foster parent on the foster process at hand-off, including covering our most important dos and don’ts, passing on/emailing any applicable handouts, and having the foster parent sign any necessary documents.
    • Helping with adoption meetings for fosters as needed.
    • Ensure any foster animals maintain medication schedules as needed in order to advance Life Line’s mission to save lives.
  • Take responsibility
    to counsel fosters, answer questions, provide additional training and support as needed, and remain connected to short- and long-term fosters with follow-up phone calls and emails. Maintain connection even when fosters are not housing an animal.
  • Participate in ensuring that routine foster animal medical care done in-house is completed in a timely manner, such as regular monthly preventatives and vaccinations, and subsequent data entry is done.
  • Maintain a database of foster homes with each foster’s preferences and capabilities, and maintain and update records. Produce reports as requested.
  • Provide resource support for animals out of the shelter.

Animal Behavior and Care Responsibilities:

  • Participate in rounds with other departments to identify dogs with a shelter‑based behavioral decline or behavior challenges and develop plans to place them in foster homes and provide extra enrichment as needed.
  • Assist in educating fosters on dog care and behavior.
  • Schedule and conduct foster training classes – bottle feeding, administering medications, house training, socializing, etc.
  • Work with Veterinary staff to schedule vaccines, surgery, appointments, etc. Provide appointment information to fosters and follow‑up if appointments are missed. Reschedule as needed.

General Responsibilities:

  • Provide excellent customer service and communications to clients, coworkers, fosters, and volunteers. Welcome visitors with a friendly and professional demeanor.
  • Cover the department emails to ensure all emails are being answered in a timely manner.
  • Maintain a general understanding of all shelter operations, including animal care, adoption policies, volunteer opportunities, foster programs and any other operational processes.
  • Stay informed about current animals in the shelter, including their needs, personalities, and status.
  • Courageously
    , collaborate with other shelter staff to address any issues or concerns that arise.
  • Respect, embrace and…

Title: Pathways Admin

Company: Lifeline Animal Project Inc

Location: Atlanta, USA

Category:

 

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