Overview
Manager Park Operations Jobs in Port Louis, Mauritius at Casela Nature Parks
Title: Manager Park Operations
Company: Casela Nature Parks
Location: Port Louis, Mauritius
We are looking for a Manager – Park Operations to join CASELA LTD
JOB SUMMARY
The Manager – Park Operations is responsible for the strategic development, operational leadership, and commercial success of Park Operations. The role is to coordinate and manage the daily running of all the outdoor activities, Mountain Kingdom, TNT, Quad, and Pangia offered by Casela Nature Parks.
The incumbent is responsible for overseeing all aspects of animal management. Duties generally include making decisions involving animal husbandry, diets, veterinary care, quarantine procedures, enrichment activities, animal transportation, and research projects.
DUTIES & RESPONSIBILITIES
• Overall Park Operations: Lead the strategic development, daily operations, and commercial performance of Park Operations, including outdoor activities such as Mountain Kingdom, TNT, Quad and Pangia.
• Financial & Commercial Management: Manage budgets, revenue and cost centres, achieve profit targets and implement sustainable cost-reduction initiatives.
• Outdoor Activities: Ensure safe and efficient daily operations, maintain tracks and standards, minimise operational risks, coordinate logistics and transportation, manage VIP assistance, Eductours and emergency rescue operations.
• Zoology & Animal Welfare: Oversee animal husbandry, nutrition, veterinary care, quarantine, enrichment, acquisition, transportation and welfare, while ensuring compliance with regulatory and international standards.
• Animal Programmes & Conservation: Develop animal collection strategies, oversee animal interaction programmes, conservation initiatives and scientific activities, and ensure a positive visitor experience.
• Team & Staff Management: Lead, supervise and coach teams; manage recruitment, induction, training, rosters, attendance, leave, performance, discipline, grievances and staff welfare.
• Procurement & Administration: Manage equipment ordering, suppliers, purchase orders, invoices, operational records and financial reporting.
• People Leadership: Drive talent retention, team effectiveness, performance management, coaching and the development of company culture and values.
• Health & Safety: Ensure employee and visitor safety, support risk management and incident investigations, and ensure compliance with H&S legislation and company procedures.
• Management & Strategy: Contribute to short- and long-term organisational planning and provide operational advice to leadership on policies, procedures and business development
• Perform any other cognate duties as may be assigned to you by Management
CANDIDATE’S PROFILE
Qualifications Required:
o Hold at least a degree in Business Management or any other relevant field
o Have at least 5 years of experience in a similar job role
Key competences (Knowledge, Skills, Attitudes, Behaviours):
o Strong interpersonal skills and the ability to effectively communicate with a wide range of stakeholders
o Ability to analyze complex problems, interpret operational needs, and to develop integrated creative solutions.
o Strong leadership, supervisory and management skills.
o Creative approach to customer service operations
o Possess business acumen
o Have good organizational skills
o Available to work weekends and/or public holidays or odd hours
Apply and join the Casela team: https://caselaparks.com/careers/
