Overview
Front Desk Receptionist Jobs in San Antonio, TX at Low Cost Pet Vet
We are looking for receptionists to provide excellent client care at the front desk of Low Cost Pet Vet!
Our front desk team prioritizes client care and works as our client’s advocates by answering their questions, investigating their concerns, and providing friendly service. This position requires a friendly, professional individual who enjoys assisting clients. Our clients may have questions regarding their pet’s care, our appointment availability, or information about the services we provide.
Job Responsibilities – What You’ll Be Doing
Answering phones with a friendly smile and professional attitude. This is the most critical part of your job.
Problem-solving for clients by asking veterinary professionals and team members. You need good communication skills to help figure out how to communicate client questions to our veterinary team, and translate that response to our clients.
Advocating for our clients through follow ups, providing our veterinarians with updates, and seeking to ensure we are providing excellent client care. You must care for our patients and take responsibility to help them as per your job description to the best of your ability.
Navigating our practice management system. You will need to learn how to use our system to book appointments, retrieve medical records for our clients, and other various tasks. Previous experience with this software is not required. Some general tech-savviness is.
Responding to electronic forms of communication such as texting and emails. You must know how to professionally, quickly write emails and texts.
Skills We’re Looking For
Ability to type quickly and multitask
Communicate professionally on a variety of platforms, including email, text messaging, and on the phone
Knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Good command of English & Spanish, both oral and written
Great attention to detail
Problem-solving skills
What You Need to Know
We are generally fast-paced and you will have no problem staying busy with the phone calls coming in, as well as many other tasks that need to be completed throughout the day (checking voicemails, calling clients to see how their pets are doing, answering emails).
We hire and raise pay based off of your work ethic and ability to do your job well.
Our receptionists are a vital part of how clients see our practice and understand the quality care we are delivering to their pets. We are looking for receptionists who want to help clients with their questions, who are interested in learning about pet care and who want to grow to be better at their jobs.
We do not tolerate a toxic work environment and will not employ team members who are unable to do their job professionally and well. We also care about your work environment and will also not tolerate verbally abusive clients. Your management team will stand behind you.
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
Employee discount
Flexible schedule
Health insurance
Paid time off
Uniform allowance
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
No weekends
Work Location: In person
Title: Front Desk Receptionist
Company: Low Cost Pet Vet
Location: San Antonio, TX
