Overview
CSR – Customer Service Representative Jobs in Rainier, OR at Valley Veterinary Clinic
Are you the person everyone goes to when things need to get done? Do you thrive on solving problems and making life just a little bit brighter for the people around you? Are you an up-beat, detail-oriented person interested in learning more about the veterinary field? If your answers were a resounding, “Yes!” then by all means, please keep reading.
At this time, we are seeking an experienced full or part-time CSR with a flexible schedule.
Valley Veterinary Clinic is a mixed-animal practice running four exam rooms, a full day of surgery, and a large animal hospital all at the same time. We are an education-focused team that wants employees to feel they are contributing the the greater mission of caring for the animals and people in our community. Our Customer Service Representatives are the first point of contact, the gate keepers of the clinic. They are vitally important to how the day flows and making sure animals and owners in need are helped. We value and support our phone jockeys and recognize hard work, a positive attitude, and the willingness and ability to learn.
We do require working knowledge of office equipment including computers, multi-line phones, printers, fax machines, copiers, and payment machines. Former experience in customer service and secretarial work required, work in a veterinary office a definite plus. Our receptionists are in two areas in the hospital, each described below:
Call Center: This entails answering phones, scheduling appointments, responding to text messages from clients with concerns or checking in for appointments, and updating charts.
Front desk: Receptionists here are responsible for greeting clients coming in for appointments, checking them in and out, answering phones and scheduling appointments, filling prescriptions, and updating charts.
If you are confident interacting with people face-to-face and on the phone, you are eager to learn, and you want to enjoy coming to work, throw your hat in the ring. We are a fun, supportive team from the top down and you will get back what you put in at this office.
Please apply with a Resume & References. Applications lacking these documents will not be considered.
Job Types: Full-time, Part-time
Pay: $15.00 – $24.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
- phone answering: 1 year (Required)
Work Location: In person
Title: CSR – Customer Service Representative
Company: Valley Veterinary Clinic
Location: Rainier, OR
Category:
