Overview
Client Service Representative and Veterinary Assistant Jobs in Decatur, GA at Simmons Veterinary Clinic
Requirements: 2+ Years of Veterinary Customer Service and Veterinary Assistant
Simmons Vet Core Beliefs: Equity and Kindness for each Pet and Person
Simmons Vet is founded on a simple truth: In order to provide sustainably high-quality veterinary healthcare, we must equitably account for the collective emotional and physical wellbeing of each pet and person.
Pets deserve to be handled gently and playfully
People deserve a transparent and pleasant experience at the vet
Staff deserve a creative and supportive workspace
About the Role: Small Animal Veterinary Primary Care
- Primary Role: As a client services representative, you will be responsible for organizing and scheduling diagnostic, medical, surgical, and dental services in an outpatient-exclusive small animal (dogs and cats) primary care facility.
- Secondary Role: As a veterinary assistant, you will be responsible for occasionally assisting the medical team with various procedures (animal restraint, obtaining samples, in-clinic diagnostics, filling medications, etc)
General Responsibilities:
- Serving as “hostess” of the lobby
- Serving as the main point of contact for the veterinary clinic
- Organizing the appointment schedule to ensure proper flow of traffic
- Filtering and triaging phone calls and messages to determine appropriate priority
- Maintaining the cleanliness of the lobby
- Various administrative tasks such as check-in, check-out, scheduling, and refilling medications
- Coordination of referrals to other veterinary facilities
- Management of online veterinary pharmacy prescriptions
- Assisting the medical team (when available) with various procedures such as: animal restraint, obtaining samples, and running in-clinic diagnostics
You’ll love working for us because every business decision we make equitably accounts for you as much as our clients and pets. And we offer an environment where you can feel comfortable knowing what you will and won’t need to do on any given day. Finally, we offer a suite of robust benefits alongside competitive salaries with built-in quarterly profit-based bonuses.
Business: Outpatient-exclusive. Fear Free principles. No weekend shifts. No ER. No grooming. No boarding. Convenient parking.
Compensation: Competitive salary (no clocking in/out) with quarterly profit-sharing bonuses. Flexible and personalized PTO. Safeharbour 401k with employer contributions. Health insurance with employer contributions.
We can’t wait to meet you!
Job Type: Full-time
Pay: $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Parental leave
Application Question(s):
- Please let us know what led you to apply for this job in particular?
- Have you worked as a veterinary assistant or technician before? If so, please provide detail of your experience.
Work Location: In person
Title: Client Service Representative and Veterinary Assistant
Company: Simmons Veterinary Clinic
Location: Decatur, GA
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