Overview
Administrative Assistant Jobs in Milton Keynes, England, United Kingdom at S3 Science Recruitment
Title: Administrative Assistant
Company: S3 Science Recruitment
Location: Milton Keynes, England, United Kingdom
We’re looking for an experienced Administrative Assistant to support our client – a leading global provider of veterinary medicines committed to promotion animal health and welfare. Based in Milton Keynes, this is a hybrid position, requiring two days per week in the office and the remainder working remotely.
In this role, you’ll provide high-quality, professional support to the wider team by managing incoming queries, processing information requests, handling complaints, and assisting with order management – all through phone and email communication. Your contribution will be key to ensuring a seamless and responsive service for internal and external stakeholders.
Role:
Manage all incoming customer service queries and business enquiries
Answering incoming customer calls
Manage customer orders in SAP
Preparing for internal and external meetings
Daily/weekly/monthly reporting
Process customer uplifts/returns
Handling customer complaints/disputes/queries
Undertake relevant training provided by the client
Ensure compliance with approved company policies and procedures
Requirements:
Previous experience dealing with customer complaints/queries
Experience with CRM systems, ideally SAP
Minimum of two years in a customer service/order processing role
An excellent problem solver and decision maker
Self motivated and quick learner
If you’re detail-oriented, professional, and thrive in a supportive team environment, we’d love to hear from you.
