Overview

Veterinary Referral Coordinator – Client Service Jobs in Portland, OR at Sunstone Veterinary Specialists

Veterinary Referral Coordinator – Join Our Team!

Are you passionate about providing exceptional client care and advocacy? Do you thrive in a fast-paced, team-oriented environment? If so, we’d love to hear from you!

About Us

Sunstone Veterinary Specialists is a growing specialty and emergency hospital in Portland, OR, dedicated to providing compassionate, high-quality veterinary care. Our team thrives on collaboration, excellent client service, and a positive work environment.

About the Role

We’re looking for a Veterinary Referral Coordinator to be the key link between our hospital, pet owners, and referring veterinarians. This position is ideal for someone who loves working with people and animals, excels at multitasking, and enjoys a fast-paced, team-oriented environment.

Key Responsibilities

Be the first point of contact for pet owners and referring veterinarians
Manage phone calls, emails, and faxes while ensuring timely communication
Schedule appointments and coordinate specialty services efficiently
Handle medical records, prescription refills, and client inquiries
Assist with administrative tasks to support our veterinary team
Provide compassionate customer service to pet owners, including during difficult times

What We’re Looking For

Strong customer service and communication skills
Ability to handle a fast-paced work environment with professionalism
Experience in veterinary medicine or medical office administration preferred
Comfortable with computers and learning new software
Willingness to work weekends and holidays as needed

Why Join Sunstone?

Supportive, team-oriented workplace
Opportunities for growth and continuing education
A fun and collaborative work culture

If you’re passionate about helping pets and people, we’d love to hear from you!

Apply today to join the Sunstone team!

Job Type: Full-time

Pay: $22.00 – $24.50 per hour

Expected hours: 30 – 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Uniform allowance
Vision insurance

Schedule:

10 hour shift
Holidays
Rotating weekends

Application Question(s):

Must be able to pass a background check

Education:

High school or equivalent (Required)

Experience:

Customer Service: 2 years (Required)
Veterinary or medical reception: 1 year (Required)

Work Location: In person

Title: Veterinary Referral Coordinator – Client Service

Company: Sunstone Veterinary Specialists

Location: Portland, OR

 

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