Overview
Veterinary Receptionist OVERNIGHT Jobs in Philadelphia, PA at Philadelphia Animal Specialty & Emergency (PASE)
Philadelphia Animal Specialty and Emergency (PASE) is seeking a Client Services Representative for overnights pursuing a position in an exceptional hospital environment fostering continued growth and development. PASE is the manifestation of our project to bring together a cohesive group of clinical staff with the pursuit of not only delivering the highest caliber of patient care and client satisfaction, but also prioritizing job satisfaction. Addressing some of the biggest issues in veterinary medicine, we are growing our vision by promoting a model for sustainability, quality of life, and promotion of innovative and progressive medicine outside the confines of a large corporate system.
We are seeking a highly motivated, energetic, reliable, hard-working individual with excellent communication, listening and telephone skills to join our team of Client Services Representatives.
Key Responsibilities:
Modify and update systems and procedures wherever needed to better serve clients and patients
Oversee client flow to ensure that clients and patients are seen and treated in a professional, timely, and competent manner
Answers telephone calls quickly, efficiently, and in a professional and friendly manner using a multi-line system
Calm and level emotions during times of stress
Displaying confidence
Prepares patient files
Receives and relays client correspondence and updates client financial records
Customer service skills, and proven aptitude for client conflict resolution
Admits patients and handles data entries accurately
Prepares client invoices for services performed
Handles payment transactions.
Ability to work cooperatively and side by side with staff
Receives and relays telephone, fax, and email messages accurately and promptly
Ability to communicate with staff and doctor’s to ensure efficiency in scheduling and phone calls
Ability to work weekends
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance
Schedule:
10 hour shift
Every weekend
Holidays
Overnight shift
Work Location: In person
Title: Veterinary Receptionist OVERNIGHT
Company: Philadelphia Animal Specialty & Emergency (PASE)
Location: Philadelphia, PA
