Overview
Veterinary Receptionist – London Road Veterinary Centre Jobs in King’s Lynn, England, United Kingdom at IVC Evidensia UK
Title: Veterinary Receptionist – London Road Veterinary Centre
Company: IVC Evidensia UK
Location: King’s Lynn, England, United Kingdom
We are looking for a compassionate and adaptable individual to join our team as a full-time Veterinary Client Care and Receptionist, covering maternity leave. This role is Monday to Friday, with occasional weekend and holiday/sickness cover.
The successful candidate will provide the highest standard of care to our clients and their pets, with a professional, friendly, and empathetic approach. If you are passionate about animal care and thrive in a fast-paced, client-focused environment, we’d love to meet you!
Main duties would include
Answering the telephones promptly, dealing with queries or redirecting appropriately.
Booking appointments and processing prescription requests.
Register clients, recording information accurately on our IT system.
Handling cash, process credit/debit card payments and cheque payments.
Maintain the reception & waiting room areas.
Placing orders as well as unpacking an order and stock rotating new stock with old stock.
More about you
We are looking for a friendly, motivated, and professional individual to join our team as a Veterinary Receptionist. While previous experience in a veterinary receptionist environment would be advantageous, it is not essential. A valid driving license is required for this role.
The ideal candidate will demonstrate excellent customer service skills and the ability to build a strong rapport with our clients. Strong communication skills and a team-oriented mindset are essential, as is a proactive, can-do attitude and a willingness to solve problems as they arise.
You should be comfortable using computers and confident in your ability to learn and navigate a new practice management system. We value individuals who take ownership and pride in their work and who can consistently maintain high standards in a fast-paced, high-pressure environment.
Your shift pattern
This is a full time role working 40 hours per week across the following shift pattern;
Mon 8:30 am – 6:30 pm
Tues 8:30 am – 6:30 pm
Weds 8:30 am – 2:30 pm
Thurs 9:30 am – 6:30 pm
Fri 8:30 am – 17:30 pm
In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
Pension scheme
Discounted staff pet care
