Overview
Veterinary Receptionist – Experienced Jobs in Montclair, CA at Arrow Dog & Cat Hospital
Job Overview
We are seeking an experienced Veterinary Receptionist to join our dynamic animal healthcare team! This energetic role is vital in creating a welcoming environment for clients and their beloved pets while ensuring smooth clinic operations. As the first point of contact, you will manage client communications, schedule appointments, and support veterinary staff with administrative and clinical tasks. Your expertise will help foster a compassionate atmosphere where animals and their owners feel cared for and confident in our services. If you thrive in a fast-paced setting and possess a passion for animal care, this is the perfect opportunity to make a meaningful difference every day!
Responsibilities
- Greet clients warmly, answer inquiries, and schedule appointments with efficiency and professionalism
- Manage medical billing, collections, and insurance documentation accurately using veterinary software
- Assist with animal handling and restraint during check-ins, examinations, or treatments to ensure safety for pets and staff
- Support veterinary team with clinical tasks such as animal catheterization, aseptic technique, and basic laboratory procedures
- Maintain detailed records of patient history, treatments, medications, and laboratory results in compliance with USDA and DEA regulations
- Facilitate communication between clients and veterinary staff regarding pet care instructions, surgery preparations, or follow-up care
- Oversee front desk operations including managing pet care supplies, kennel logistics, and client communication to ensure seamless clinic flow
Experience
- Greet clients and their pets warmly and professionally
- Answer phones, schedule appointments, and respond to client inquiries
- Check clients in and out and process payments accurately
- Maintain accurate client and patient records
- Communicate with doctors, veterinary technicians, and other team members
- Handle prescription requests, medical records, and appointment follow-ups
- Assist with daily front-desk operations and administrative tasks
- Provide excellent customer service and help create a positive client experience
- Maintain a clean, organized, and welcoming reception area
Qualifications
- Previous veterinary reception or veterinary hospital experience preferred
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Comfortable working in a fast-paced environment
- Professional, dependable, and a team player
- Basic computer skills and ability to learn veterinary software
- Must be comfortable around dogs and cats
- Ability to remain calm and compassionate when dealing with stressful situations
Join us to become part of a dedicated team committed to exceptional animal care! We value energetic professionals who bring enthusiasm, attention to detail, and a genuine love for animals. This paid position offers the opportunity to grow your skills in a supportive environment while making a positive impact on the lives of pets and their owners.
Pay: From $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Veterinary Receptionist – Experienced
Company: Arrow Dog & Cat Hospital
Location: Montclair, CA
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