Overview
Veterinary Receptionist – Des Moines, IA Jobs in Des Moines, IA at Eastown Animal Hospital
Full Job Description
Who we are:
Eastown Animal Hospital is a small animal, general practice that has provided care to patients from Des Moines, Pleasant Hill, Runnells, Altoona, and surrounding communities for over 80 years. We have a dedicated team that provides exceptional service and care to our patients and clients.
Qualifications:
Excellent communication skills and a positive attitude
Ability to work in a fast-paced and team-centered environment
Ability to work to work effectively both independently and as part of a team
Willingness and ability to learn and improve from the guidance of others and be able to multi-task
Reliable attendance and punctuality
Compassionate desire for animals and their environment
Computer literacy and proficient with Microsoft Office, and strong organizational skills
Excellent phone etiquette and customer service skills
High School Degree required
Responsibilities:
Welcome all clients and pets with a positive greeting
Answer phones, take messages, and answer client questions as appropriate
Schedule patients using our practice management software
Generate invoices, collect payments from clients, manage cash boxes, and make bank runs twice a week
Manage email, general mail, client paperwork and pet medical records
Know what services Eastown Animal Hospital provides and give estimates as appropriate
Communicate with Veterinarians and support staff regarding client and patient needs
Providing excellent customer service to pet owners
Maintain a clean and organized work space
Schedule:
Weekly schedule includes a 3-day work week with 8.5-hour shifts. No evenings, no weekends, and no on-call shifts.
We value employee wellbeing and offer great benefits, including:
Financial Benefits:
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
529 Savings Plan
Referral bonus program
Wellness Benefits:
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits:
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
Lifestyle Benefits:
Employee Assistance Program
Employee discount program
We cannot wait to tell you more. Apply today!
Diversity, equity, and inclusion are core values of Eastown Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Title: Veterinary Receptionist – Des Moines, IA
Company: Eastown Animal Hospital
Location: Des Moines, IA
Category:
