Overview
Veterinary Receptionist / Customer Service Representative Jobs in Montesano, WA at Western Veterinary Partners
Grays Harbor Veterinary Service is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule and compensation:
- Compensation: $17.50 – 19 per hour, for each hour worked
- This is a [flexible, full-time, or part-time] position, with a [5/8, 4/10] schedule and availability needed [Monday-Friday, Monday-Saturday].
Full-time Benefits Package*:
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program (EAP)
- 401k with company match
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
- 1+ years of experience in a customer service, reception, or client-facing role
- Previous veterinary receptionist or healthcare-related front-desk experience preferred
- Proficiency in the following skills:
- Ability to manage a multi-phone line system while assisting in-person clients
- Positive attitude and willingness to collaborate with a team
- Ability to remain calm, professional and solution-oriented during busy periods
Get to know Grays Harbor Veterinary Services:
We are a growing, 2-doctor team proudly serving our Washington community and dedicated to providing the highest level of veterinary medicine. We have a loyal client base full of pet owners who are invested in their pets’ wellbeing and value the relationships we’ve built with them throughout the years. Our staff is well-trained, and many members of our team have been with Grays Harbor for years. We have all the bells and whistles in terms of modern equipment, and our team is encouraged to stay current on industry advancements. Our staff is well-versed and equipped to provide a range of services, from general wellness to surgery, behavior consultations, dermatology, laser therapy, dentistry, and more. We also proudly take a Fear Free approach to medicine and patient handling.
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Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [email protected]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.
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Title: Veterinary Receptionist / Customer Service Representative
Company: Western Veterinary Partners
Location: Montesano, WA
Category:
