Overview

Veterinary Receptionist (CSR) Jobs in Brooksville, FL at Animal Medical Center of Brooksville

Full Job Description

Veterinary Receptionist (CSR)

Duties include but not limited to – representing the practice with professionalism, courtesy, and a positive attitude; a team player. Receptionist are to speak clearly and slowly for clients to understand. Able to relay information from the client to veterinary doctors and/or technicians. Able to relay information to clients from the doctors and/ or technicians.

Responsibilities:

o Answering phone calls and following through with client questions

o Greeting clients, patients, and visitors

o Filling medications/ diets

o Filing records away

o Restocking office supplies

o Checking emails/ sending emails

o Checking voicemails

o Responding to faxes

o Keeping reception area neat

o Assisting with animal restraint

o Answering messages through Rapport

o Promoting services and products

o Invoicing and creating estimates

o Handle transactions (credit cards, Care Credit, checks, and cash)

Skills:

o Basic computer knowledge

o Able to count money

o Understand a multiline phone system

o Phone etiquette

o Typing

o Legible handwriting

o Message taking

o Knowledge in vaccination protocols, pharmacology, nutrition, and animal care

o Familiar with veterinary medical terminology

o Animal restraint

o Compassion

o Ambition to work

Experience:

o Previous experience in the veterinary field preferred

o Customer service experience preferred

o Computer skills

Benefits:

o Full-time:

PTO

Uniform allowance

Employee discount

HRA Account (after 6 months full-time status)

Simple IRA (after 2 yrs full-time status)

o Part-time:

Uniform allowance

Employee discount

Job Type: Full-time

Benefits:

Employee discount

Paid time off

Schedule:

Day shift

Weekends as needed

Work Location: In person

Title: Veterinary Receptionist (CSR)

Company: Animal Medical Center of Brooksville

Location: Brooksville, FL

Category:

 

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