Overview
Veterinary Receptionist / Client Service Representative Jobs in Eugene, OR at The Veterinary Hospital
The Veterinary Hospital, located in Eugene Oregon is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital.
In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule and compensation:
- Compensation: $17 – $21 per hour, for each hour worked
- This is a full-time position with a 4/10 schedule and availability needed Wednesday through Saturday.
Full-time Benefits Package*:
- Health package: Medical, dental, and vision insurance with UnitedHealthcare
- Life insurance and disability
- Employee Assistance Program (EAP)
- 401k – with company match beginning 2027
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Uniform allowance
- Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
- 1+ years of experience in a customer service, reception, or client-facing role
- Previous veterinary receptionist or healthcare-related front-desk experience preferred
- Proficiency in the following skills:
- Ability to manage a multi-phone line system while assisting in-person clients
- Exceptional verbal and written communication skills
- Strong organizational and time management skills
- Experience scheduling appointments and coordinating calendars preferred
- Ability to accurately process payments and maintain financial records
- Positive attitude and willingness to collaborate with a team
- Ability to remain calm, professional and solution-oriented during busy periods
About us:
The Veterinary Hospital in Eugene, Oregon, is committed to providing compassionate and high-quality veterinary care for pets. Their experienced team offers a range of services, including wellness exams, vaccinations, dental care, surgery, and emergency services, tailored to meet the individual needs of each furry friend. With a dedication to promoting the health and well-being of pets, The Veterinary Hospital strives to build trusting relationships with pet owners while delivering exceptional care in a welcoming and comfortable environment.
#LI-RX1
The Veterinary Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact us. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.
Candidate Privacy Notice
Title: Veterinary Receptionist / Client Service Representative
Company: The Veterinary Hospital
Location: Eugene, OR
Category:
