Overview
Veterinary Receptionist / Client Service Representative Jobs in Medford, OR at Medford Animal Hospital
Medford Animal Hospital is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule and compensation:
- Compensation: $18 – $21 per hour, for each hour worked
- This is a full-time or part-time position, with a 4/10 schedule and availability needed Monday through Friday and rotating Saturdays.
Full-time Benefits Package*:
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program (EAP)
- 401k with company match
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Uniform allowance
- Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
- Previous experience in a customer service, reception, or client-facing role
- Veterinary receptionist or healthcare-related experience preferred
- Proficiency in the following skills:
- Ability to manage a multi-phone line system while assisting in-person clients
- Exceptional verbal and written communication skills
- Strong organizational and time management skills
- Experience scheduling appointments and coordinating calendars preferred
- Ability to accurately process payments and maintain financial records
- Positive attitude and willingness to collaborate with a team
About us:
Medford Animal Hospital, located in Medford, Oregon, is committed to providing exceptional veterinary care for pets in a modern and welcoming environment. With a team of experienced veterinarians and compassionate staff, they offer a wide range of services tailored to meet the individual needs of each furry companion. From routine check-ups and vaccinations to advanced diagnostics and surgical procedures, Medford Animal Hospital prioritizes the health and well-being of pets while nurturing strong bonds with their owners. Trusted by the local community, they strive to ensure that every pet receives the highest standard of care and attention.
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Medford AH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact us. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.
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Title: Veterinary Receptionist / Client Service Representative
Company: Medford Animal Hospital
Location: Medford, OR
Category:
