Overview
Veterinary Receptionist / Client Care Representative Jobs in Dillsburg, PA at Dillsburg Veterinary Center
Job Summary
We are seeking a compassionate and organized Veterinary Receptionist to join our dedicated team. The ideal candidate will serve as the first point of contact for pet owners, providing exceptional customer service while managing the front desk operations of our veterinary clinic. This role requires a love for animals, strong communication skills, and the ability to multitask in a fast-paced environment.
Duties
Serve as the first point of contact for pet owners via phone, email, and in-person interactions during our afternoon and evening hours.
Schedule appointments, answer questions, and provide general guidance about veterinary services. Manage the clinic’s calendar efficiently.
Handle incoming calls, provide information about services, and address client inquiries.
Maintain accurate patient records and update client information in the system.
Process payments and manage medical collections effectively.
Ensure the reception area is clean, organized, and welcoming for clients.
Provide basic knowledge of veterinary terminology to assist clients with their questions.
Handle concerns and emergencies with empathy, professionalism, and urgency.
Qualifications
Previous or animal care setting is preferred but not required.
Knowledge of animal anatomy, handling techniques, and aseptic procedures is a plus.
procedures related to veterinary medicine is advantageous.
Comfort with computers and scheduling software.
Strong interpersonal skills to communicate effectively with clients and team members.
Ability to manage multiple tasks while maintaining attention to detail.
A genuine passion for animal welfare and commitment to providing excellent service.
Basic understanding of medical collection processes is beneficial.
What We Offer:
Competitive Pay – Because your time and dedication are valuable.
Comprehensive Benefits Package – Health, dental, vision, and more.
Growth Opportunities – Build your career in the veterinary field with ongoing training and development.
A Supportive Work Environment – Work with compassionate, like-minded individuals who love pets just as much as you do.
The Chance to Make a Difference – Every day, you’ll play a role in improving the lives of pets and their owners.
Join our team where your love for animals meets your professional skills!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
8 hour shift
Day shift
Evening shift
Monday to Friday
Weekends as needed
Work Location: In person
Title: Veterinary Receptionist / Client Care Representative
Company: Dillsburg Veterinary Center
Location: Dillsburg, PA
Category:
