Overview
Veterinary Receptionist / Client Care Coordinator Jobs in Baraboo, WI at Baraboo Valley Veterinary Clinic
Baraboo Valley Veterinary Clinic is seeking a Veterinary Receptionist / Care Coordinator to join our team of professionals. We are an established, locally owned small animal veterinary clinic with a newly renovated facility located near the bluffs of Baraboo, Wisconsin. The team at Baraboo Valley takes pride in practicing quality medicine with an emphasis on patient care and education. Our staff is dedicated to building a strong, compassionate relationship with the community while upholding a high standard of care.
The ideal candidate will have experience working in the veterinary industry and will possess exceptional customer service skills, strong computer abilities, and will be eager to learn and develop. Demonstrating care and compassion during high stress situations is also key. This role will serve as a direct liaison between the clients and the veterinarian staff. Previous veterinary experience is preferred as this role will require a solid knowledge base of vaccine protocols, common lab tests, procedures, illnesses and pet behaviors. As a Care Coordinator, you will be trained to properly and effectively answer common pet questions as well as identify possible emergency situations.
We offer competitive compensation, 401K matching, Continuing Education, paid time off and flexible scheduling.
Responsibilities
Greet clients and patients with enthusiasm, in a timely manner
Answer a multi-line phone system with professionalism
Educate clients about services and products
Facilitate communication between client and veterinary staff
Schedule appointments
Collect payment for services
Maintain professionalism with clients and staff
Skills
Experience maintaining clear and accurate digital records
Knowledge of medical terms and common procedures
Problem-solving skills
Excellent telephone and in person communication skills
Ability to multitask in high intensity situations
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
401(k) matching
Flexible schedule
Paid time off
Schedule:
Monday to Friday
No weekends
Experience:
Veterinary experience: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Location: In person
Title: Veterinary Receptionist / Client Care Coordinator
Company: Baraboo Valley Veterinary Clinic
Location: Baraboo, WI
