Overview
Veterinary Receptionist; Care Coordinator – Pets Veterinary Hospital Jobs in Rancho Palos Verdes, USA at PetVet Care Centers
Position: Veterinary Receptionist (Care Coordinator) – All Pets Veterinary Hospital
Pet Vet Care Centers’ All Pets Veterinary Hospital is currently seeking Care Coordinator to join their team!
At Pet Vet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.
Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
With more than 420 locally led hospitals and over 11,000 team members nationwide
, we offer:
- Local autonomy with national support
- Career mobility and development opportunities
- A collaborative, inclusive environment where your wellbeing comes first
You care for pets. We care for you.
Position Overview
Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.
All Pets Veterinary Hospital in Rancho Palos Verdes, California offers comprehensive veterinary services with a strong emphasis on preventative care and long-term wellness. Our experienced team fosters a positive, team-oriented culture dedicated to high-quality medicine and client relationships.
Why Join Us
- We offer a welcoming, team-focused environment where Customer Service Representatives play a vital role as the first point of contact for our clients and patients. Our team values kindness, clear communication, and the ability to stay organized in a fast-paced setting.
- We foster a collaborative atmosphere where team members support one another while delivering exceptional service and compassionate care to every client we serve.
Key Responsibilities
- Provides excellent customer service in-person, over the phone, and during high-stress situations.
- Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
- Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
- Assists with medication pickups, inquiries, and provides information about services and products.
- Inputs and manages data in practice management software, including billing and accounts.
- Assists with retail sales, weighing pets, processing faxes, and maintaining records.
- Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications
- Required: Reception / Client Service experience
Preferred Skills
- Veterinary field experience strongly preferred
Schedule
- Monday through Friday, with some rotating Saturdays.
- The shifts will vary from 7:00 AM to 4:00 PM or 9:00 AM to 6:00 PM
What We Offer
- Medical, dental, and vision insurance
- Paid Parental Leave (birth, adoption, foster)
- 401(k) with discretionary contribution
- Team Member Pet Discounts
- Emotional wellbeing support — including Calm app access and 24/7 EAP
- CE stipends and career development resources
- Grant Circle — a relief fund for team members facing personal hardship
- Local hospital culture backed by national resources
At Pet Vet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1,700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
This model emphasizes partnership, collaboration, and local medical autonomy, enabling high-quality care while benefiting from shared resources and a strong professional community. You care for pets. We care for you.
Pet Vet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
Pet Vet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
#J-18808-Ljbffr
Title: Veterinary Receptionist; Care Coordinator – Pets Veterinary Hospital
Company: PetVet Care Centers
Location: Rancho Palos Verdes, USA
Category:
