Overview
Veterinary Receptionist – Bilingual Jobs in Cypress, TX at VCare Animal Clinic
Full Job Description
VCare Animal Clinic is looking for an enthusiastic Veterinary Receptionist. Candidate must be bilingual, proficient in both English and Spanish.
Essential duties and responsibilities
Maintain a professional appearance (clothes and attitude)
Being attentive to client and pet needs, and carefully recording the needs in the medical records.
Identify and work compassionately with clients in various emotional states. Work patiently with distressed, frustrated or disgruntled clients.
Answer and triage phone calls from clients.
Schedule appointments and schedule procedures.
Check-in clients and bringing in the patients, weighing them and recording the weight.
Monitor client flow from check-in to discharge.
Monitor schedule and flow.
Client call backs.
Managing record requests between other hospitals and specialty practices.
Fill prescriptions.
Client education about services we provide.
> Promoting clinic’s services and attract as many new clients as possible.
Understand vaccinations, basic lab tests, common diseases, and pet behavior.
Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, exam rooms, kitchen and kennels if needed.
Process payment transactions
Maintain proper documentation in the electronic medical record
Relay appropriate information to/from clients to doctors and/or management
Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.
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This job description does not necessarily cover every task or duty that might be assigned.
Candidates with prior experience with animals are given preference.
Benefits include PTOs and Pet discounts.
Work Remotely
No
Job Type: Full-time
Pay: $15.00 – $16.00 per hour
Schedule:
Day shift
Work Location: In person
Title: Veterinary Receptionist – Bilingual
Company: VCare Animal Clinic
Location: Cypress, TX
Category: