Overview
Veterinary Receptionist – Austin, TX Jobs in Austin, TX at Austin Veterinary Diagnostic Hospital
Who we are:
Located in the beautiful hill country in Southwest Austin, Austin Veterinary Diagnostic Hospital puts all parts of a veterinary clinic and an animal hospital under one roof catering to both routine and advanced care of your pets. Our clients appreciate our commitment to provide all veterinary services in one location on the same day (in most cases). We have a full suite of diagnostic technology enabling us to conduct ALL procedures in-house for client convenience. This includes a CT scan, an ultrasound machine, endoscope/arthroscope equipment, a CO2 surgical laser, a dental x-ray handgun, a fully equipped laboratory, and more!!
Sound cool? Good news! We are looking for an incredible person to join our superstar team of
Client Relationship Specialists! We are seeking a dependable person with a positive attitude and superior customer service skills! And of course – – someone who loves animals as much as we do! And we offer some excellent benefits, including:
Financial Benefits:
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account
529 Savings Plan
Tuition Support Program
Referral bonus program
Wellness Benefits:
Health Insurance, including medical, dental, and vision
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits:
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
Lifestyle Benefits:
Six paid holidays
Employee Assistance Program
Employee discount program
Job Requirements:
At least 2 years’ experience in customer service (veterinary experience preferred!)
Ability to communicate clearly & professionally (both verbal and written)
Has a pleasant, friendly, and patient attitude
Strong work ethic & team player mentality
Self-driven & fast learner
Possesses conflict-resolution skills
Demonstrated passion for excellence with respect to treating & caring for clients/pets
Understanding of medical terminology (preferred)
Evenings/Weekend availability as needed
Job Duties:
Provide top-notch customer service by being very attentive to client and pet needs
Answer phones, texts, and email professionally & compassionately
Accurately schedule appointments and procedures
Manage patient and client flow: Including checking in/out and navigating basic client complaints
Facilitate communication between clients and medical team as needed
Utilize computer system to accurately enter client & patient information, and update and maintain medical records appropriately
Process client payments and collect deposits, including following up on additional or missing payments
Ensure the lobby, waiting room, and your workspace is clean and organized.
Other administrative duties as needed
We can’t wait to welcome you to the team! Apply today!
Diversity, equity, and inclusion are core values of XXPracticeNameXX and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Title: Veterinary Receptionist – Austin, TX
Company: Austin Veterinary Diagnostic Hospital
Location: Austin, TX
