Overview
Veterinary Receptionist Jobs in Poulsbo, WA at North Kitsap Veterinary Hospital
Full Job Description
Job Overview
Our practice is undergoing an exciting transformation as it transitions to new ownership. We are looking to build on the legacy with a dedicated and enthusiastic team that values both professionalism and the well-being of every animal we treat.
We need a few Veterinary Receptionists (full or part time to cover working hours M-F 8-6 and Sat 9-2) to help manage day-to-day operations and provide an outstanding experience for our clients as we navigate this exciting change. This is an incredible opportunity to be part of a growing practice with a commitment to quality, compassionate veterinary care. If you’re looking for a dynamic work environment where you can make a real impact, we want to hear from you!
Key Responsibilities:
Client Interaction: Greet clients and their pets with a friendly and professional demeanor, ensuring a positive experience from the moment they walk in.
Appointment Scheduling: Efficiently manage appointment bookings, ensuring that all appointments are scheduled correctly for the veterinarians and technicians.
Phone Support: Answer phone calls, assist with inquiries, and provide guidance on clinic services, appointment availability, and pet care needs.
Records Management: Maintain accurate and up-to-date client and patient records, ensuring all information is properly logged and accessible.
Billing and Payment Processing: Assist clients with billing inquiries and process payments for services rendered in a timely and accurate manner.
Administrative Support: Handle general office duties such as filing, handling emails, and assisting the team with day-to-day operations.
Customer Care: Provide clients with compassionate, professional guidance as they navigate their pet care journey, especially during the reopening phase.
Qualifications:
High school diploma or equivalent required; additional education or certification in veterinary care or office administration is a plus.
Previous experience in customer service, ideally in a veterinary or healthcare setting, is preferred.
Strong communication skills and the ability to interact positively with clients and team members.
Organizational skills with the ability to manage multiple tasks in a fast-paced environment.
Experience with office management software, scheduling tools, or practice management software is a must.
A genuine love for animals and a passion for supporting their health and well-being.
What We Offer:
A positive and collaborative work environment where your contributions are valued.
Training and growth opportunities as we rebuild and expand the practice.
The chance to be part of an exciting new phase in a long-established clinic.
Supportive team that is dedicated to improving the lives of pets and their families.
If you’re ready to be a part of our evolving clinic and make a positive impact on the lives of our patients and their owners, we’d love to hear from you! We look forward to working with someone who shares our commitment to providing outstanding care during this exciting transition.
Job Types: Full-time, Part-time
Pay: $20.00 – $24.00 per hour
Expected hours: 20 – 40 per week
Benefits:
Continuing education credits
Employee discount
Paid time off
Uniform allowance
Schedule:
10 hour shift
Day shift
Work Location: In person
Title: Veterinary Receptionist
Company: North Kitsap Veterinary Hospital
Location: Poulsbo, WA
Category:
