Overview
Veterinary Receptionist Jobs in Fontana, CA at Heritage Animal Hospital
Full Job Description
We are a family-owned small practice in the Inland Empire seeking to add an experienced Client Service Representative . Our staff consists of 2 doctors, 5 RVTs, 4 VAs, 3 CSRs, and 1 Kennel Tech who strive to better themselves and those around them. To do this we offer the following:
Continuing education
Support in expanding knowledge.
Room to grow within the company
To provide the best care possible, we are a full-service animal hospital that offers:
Internal Medicine
Emergency medicine
Emergency surgery, ranging from soft tissue to orthopedic surgery
Complete in-house lab work courtesy of IDEXX
Out house lab with Antech
Radiology and radiology consults
CT Scan
Dentals
Dermatology
Ophthalmology
Orthopedic surgeon on staff
TPLO’s
Fracture repairs
Full parameter monitoring system
Ultrasounds
In-house and online pharmacy
Cubex to log controlled substances accurately
Ezyvet operating scheduling system
As an CSR, you’ll be vital in giving top-notch care to our patients, pet parents and helping to support our veterinary team. Therefore we are looking for someone who feels confident to be placed into this role and perform the duties that include (but at not limited to):
A happy, positive and outgoing personality that is glad to engage with both clients and other staff members.
Someone who exhibits a thirst for knowledge and wants to continually grow within themselves as well as within the company.
Keep detailed medical records.
Keeping a clean and tidy working area.
Confidence in explaining the why behind medical recommendations (with training).
Confidence in answering phones, greeting clients and replying to emails.
Excellent communication – both written and verbal.
To be successful in this role, you should have the following experience:
1+ year working experience in a veterinary field.
Working experience in a customer service based role.
Skill in managing kennels and handling animals
Understanding of critical cases and animal physiology
Knowledge of pet care and grooming
Familiarity with vet terminology and procedures
Demonstrate proficiency in reading and writing, as well as good grammar, as this role necessitates maintaining accurate medical records.
We know you want to provide the best care to animals and we are here to help you become the best CSR you can. Your success is our success!
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Benefits:
401(k)
401(k) matching
Continuing education credits
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
10 hour shift
4×10
Day shift
Evenings as needed
Evening shift
Holidays
Monday to Friday
Morning shift
Rotating weekends
Weekends as needed
Work Location: In person
Title: Veterinary Receptionist
Company: Heritage Animal Hospital
Location: Fontana, CA
Category:
