Overview

Veterinary Receptionist Jobs in McKinney, TX at Highlands Eldorado Veterinary

Title: Veterinary Receptionist

Company: Highlands Eldorado Veterinary

Location: McKinney, TX

Highlands-Eldorado Veterinary Hospital is hiring a part-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

Employee Pet Discounts! Because we know your pets are family, too.

401(k) plan

Salary:

$17.00 – $20.00 per hour, determined by the candidate’s skills, experience, and qualifications.

Schedule:

Tuesday 7am -6pm & Thursdays 1PM- 6pm

Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.

Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.

Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.

Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.

Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist or medical office assistant preferred

Strong organizational and multitasking skills

Ability to maintain a calm, professional, and positive demeanor

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