Overview
Veterinary Receptionist Jobs in Charlotte, NC at Ark Veterinary Hospital
Ark Veterinary Hospital is a small business in Charlotte, NC. We are professional, innovative and our goal is to Founded in 2017, Ark Veterinary Services started as a mobile clinic serving the Pee Dee Region of North and South Carolina based out of Sumter, SC. Since then, we have grown exponentially and are now expanding to Charlotte, NC with our first, state-of-the-art, mixed animal clinic.
At Ark Veterinary Services (AVS), we believe that a strong team is the backbone of exceptional client service and patient care! We are always seeking highly professional and skilled applicants to join our team and help us reach new heights! All AVS positions require highly energetic and positive people to effectively convey our vision to both our clients and co-workers. This person is required to lead by example and uphold all policies and procedures. Each team member is responsible for overseeing the daily function and flow of the hospital as it pertains to their position/department.
An ideal candidate would possess great conflict resolution and leadership skills, the flexibility to think outside the box and a clear vision for creating an environment focused on exceptional customer service and patient care. Strong preference for candidates who are bilingual in English and Spanish.
Our work environment includes:
Modern office setting
Wellness programs
Receptionists are our company’s first official representative. The receptionist job description includes a variety of assignments and duties, however the greatest role is to courteously and efficiently meet and welcome clients and general members of the public, whether in person or on the phone.
A qualified applicant will have the following characteristics:
Excellent relationship skills with Clients and Staff
Ability to communicate professionally while maintaining a personal touch
Ability to work efficiently under stressful circumstances
Good organization and prioritization skills
Attention to detail
Smiling, Cheerful Phone Greetings a Must!
Duties and Responsbilities:
Greet clients in a friendly, professional, and efficient manner
Answer multi-line phone system and directing the calls accordingly
Entering information on new patients
Obtain medical and other information from previous veterinarians
Schedule and confirm appointments
Check patients in the hospital according to schedule
Scan or otherwise record medical records
Make sure the lobby and reception areas are organized and neat
Obtain deposits and other payments from clients
Check out Client
Check front-desk email and forward as needed
Performs other duties as assigned
Familiarity With
Veterinary environment, terminology, and protocols
Working in a team environment
Proficiency In
Customer Service
Handling multiple tasks and priorities
Multi-line telephone systems
Organization skills
Attention to detail
Verbal and written communication skills
VETERINARY EXPERIENCE IS PREFERED
Job Type: Full-time
Pay: $15.00 – $16.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Schedule:
Day shift
Weekends as needed
Work Location: In person
Title: Veterinary Receptionist
Company: Ark Veterinary Hospital
Location: Charlotte, NC
Category:
