Overview
Veterinary Receptionist Jobs in Brockton, MA at JM Pet Resort & Veterinary Clinic
Job Summary
The Veterinary Receptionist plays a vital role in our veterinary clinic. This position provides primary administrative and organizational support to the veterinary team while creating a professional and emotionally comfortable environment for the public.
Must have 3+ years of Veterinary Reception experience.
Essential Job Functions
Welcome clients with their pets to the clinic in a friendly and courteous manner.
Check-in/out clients for appointments and discharge.
Answers telephone calls and return e-mails.
Process payment transactions.
Prepare surgical consent forms
Schedule appointments using our designated software
Ensure a pleasant respectful and productive relationship with Veterinarian and all team members.
Demonstrate strong multitasking skills in a fast-paced environment.
Work patiently with distressed, frustrated or disgruntled clients.
Maintains appearance of reception area including availability of brochures and other supplies.
Ensure updated registration forms are on file and informs clients of expected wait time.
Computer Skills
Must be able to use multiple platforms to meet business needs including Gingr, When I Work, and Microsoft Office software.
Must be able to learn and easily adapt to new technology.
Qualifications
3-5 years in an office setting in customer service and/or reception capacity.
Professional animal care experience is strongly preferred.
Outstanding interpersonal communication skills.
Highly organized. Able to multitask in a fast paced setting.
Strong computer experience.
Comfortable interacting with dogs and cats of all breeds and sizes.
Passionate about animal welfare. Treats all animals with compassion and kindness
Follow rotating work schedule.
Reliable and dependable. Maintain excellent attendance and punctuality
Education
Associate degree preferred
High School Diploma or equivalent required
Job Types: Full-time, Part-time
Pay: $18.00 – $22.00 per hour
Expected hours: 32 – 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Uniform allowance
Vision insurance
Schedule:
Monday to Friday
Rotating weekends
Work Location: In person
Title: Veterinary Receptionist
Company: JM Pet Resort & Veterinary Clinic
Location: Brockton, MA
Category:
