Overview
Veterinary Receptionist Jobs in Bettendorf, IA at Maplewood Veterinary Center
Maplewood Veterinary Center is hiring a full-time or part-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team, expect to be supported in your work and home life with:
All the benefits you deserve for full-time employees—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
Paid time off for full-time employees. Take the time you need to recharge
Salary: $16.00 – $18.00 per hour, determined by the candidate’s skills, experience, and qualifications.
Schedule: Monday – Friday availability 7:15 am to 5:15 pm
Key Responsibilities:
Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
Previous experience as a veterinary receptionist or medical office assistant preferred
Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor
About Maplewood Veterinary Center
We strive to provide compassionate care with a focus on preventative and wellness care. We recognize the significance of the special God-given human-animal bond and its value to the health of our community, and we are committed to providing a friendly and welcoming environment that enhances that bond. Visit us at https://www.maplewood.vet/ to learn more!
Title: Veterinary Receptionist
Company: Maplewood Veterinary Center
Location: Bettendorf, IA
Category:
