Overview
Veterinary Receptionist Jobs in Birmingham, AL at Cahaba Valley Animal Clinic
Title: Veterinary Receptionist
Company: Cahaba Valley Animal Clinic
Location: Birmingham, AL
Department: Receptionists
Location: Birmingham, Alabama
Compensation: $15.00 – $17.00 / hour
Description
Are you passionate about pets and people? Do you thrive in a fast-paced, team-oriented environment where every day is different? Cahaba Valley Animal Clinic is on the lookout for a
motivated, compassionate, and customer-service-focused Full-Time Veterinary Receptionist
to be the welcoming face of our clinic!
As the first point of contact for our clients and their furry companions, you’ll play a vital role in creating a warm, professional, and organized experience from the moment they walk through our doors. If you love working with animals
and
people—and can juggle a phone, a smile, and a calendar all at once—this may be the perfect fit for you.
What You’ll Do:
Be the Face of the Clinic: Greet every client and pet with a friendly smile and warm welcome.
Keep Things Running Smoothly: Manage appointment scheduling, confirmations, cancellations, and front desk flow.
Master the Phones: Answer incoming calls, book appointments, and provide basic information about services with professionalism and empathy.
Support Our Clients: Educate pet parents on services and general pet care questions, while ensuring they feel valued and understood.
Handle Payments with Precision: Process transactions, manage client accounts, and maintain accurate records.
Keep Data Clean: Enter and update client and pet information in our EMR system quickly and accurately.
Be a Team Player: Work hand-in-hand with our veterinarians, techs, and fellow receptionists to ensure the best client and patient experience.
Turn Problems into Positives: Handle client concerns with professionalism, care, and a solutions-focused mindset.
What You Bring to the Table:
Experience:
1–2 years in a veterinary receptionist or veterinary CSR role is highly preferred, but if you’re a quick learner with a heart for customer service, we’re open to training!
Communication Skills:
Clear, confident, and kind communication with both clients and teammates.
Multitasking Superpower:
Ability to juggle tasks, stay organized, and remain calm under pressure.
Tech-Savvy:
Comfortable navigating computer systems, including scheduling and medical record software.
Team Mentality:
Cooperative spirit and willingness to pitch in wherever needed.
Flexible Availability:
Must be able to work at least four days a week, including rotating Saturdays.
What We Offer in Return:
We know that a strong team is built on support, respect, and great benefits. When you join Cahaba Valley Animal Clinic full-time, you’ll enjoy:
Competitive Pay: Hourly rate based on your experience and skills.
Robust Benefits Package: Including health, dental, and vision insurance, 401(k) with company match, paid time off (PTO), and more.
Employee Perks: Enjoy generous staff discounts on veterinary services and products for your own pets.
Work-Life Balance: We offer flexible scheduling options to help you maintain a healthy balance, while meeting clinic needs.
Professional Development: We believe in growing our team from within. We offer ongoing training and clear paths for career advancement.
Positive Culture: Join a supportive, close-knit team that believes in working hard, having fun, and making a difference every single day.
