Overview
Veterinary Receptionist Jobs in Chicago, IL at VCA Animal Hospitals
VCA Blum Animal Hospital is seeking a full-time Client Service Representative for our receptionist support team.
Since 1952, we’ve been proud to provide Chicago pets with the highest level of veterinary care and customer service by offering a comprehensive range of veterinary services that meet the gold standard of pet care. Our hospital has been AAHA Accredited since 1972 and Fear Free Certified since 2018.
Schedule: We are seeking a full-time associate. Shift schedule is 9:30am-6:30pm, and every other Saturday from 7:30am-2:30pm.
Compensation: $17.50 – $18.50 an hour
Summary: Our Customer Service Representatives act as a liaison for our large clientele base by providing services information, answering questions, and resolving any problems that may arise with accuracy and efficiency. The ideal candidate should be passionate about maintaining meaningful relationships with our clients and their pets by providing quality customer service.
Key Responsibilities:
Provide exceptional customer service in person, over the phone, and via email.
Schedule appointments, manage patient check-ins/check-outs, and process payments.
Educate clients on hospital services, wellness plans, and pet care.
Maintain accurate patient records and handle administrative tasks efficiently.
Assist in handling client concerns with professionalism and empathy.
Work collaboratively with veterinary teams to ensure smooth hospital operations.
Qualifications & Skills:
Previous experience in a customer service or veterinary setting preferred.
Strong communication and interpersonal skills.
Proficiency with computer systems and scheduling software.
Passion for animals and a commitment to client education.
Benefits of Joining the VCA Team:
Access to the people and financial resources of a large veterinary community
Leadership opportunities Free mental wellness subscriptions
Referral bonuses
Medical, dental & vision insurance
Life, long and short term disability insurance included
Paid parental leave
Paid vacation and sick time
Pet care discounts
401(k) with corporate match
Plus more
Join Our Team!
If you have a passion for customer service and animal care, we would love to hear from you! Apply today to become a part of the VCA Blum family and help us provide outstanding veterinary care to our community.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer – Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Title: Veterinary Receptionist
Company: VCA Animal Hospitals
Location: Chicago, IL
Category:
