Overview
Veterinary Receptionist Jobs in New York, New York, USA at Accreditation Council for Graduate Medical Education
Location: New York
Blue Pearl Pet Hospital is hiring an extraordinary Client Service Coordinator
Are you an excellent customer service professional?
Do your peers turn to you for advice, guidance, comfort, and support?
Are you looking for an opportunity to work with some of the greatest veterinary medicine professionals?
If you are seeking an opportunity with a team that inspires growth in a collaborative environment, we want to hear from you.
At Blue Pearl Veterinary Partners, our Client Service Coordinators are vital to our hospital’s success. You will be the first Blue Pearl Associate that clients see, ensuring each client receives the care and attention they need. You must be able to remain calm and compassionate in emotionally challenging situations.
Pay:
$20.75 – $31.80/Hr
This pay band is a starting point and depends on experience and advancement through the Kahuna leveling system.
As a Client Services Coordinator, you will:
Greet and make friendly eye contact every time the hospital entry door opens, offering a warm, professional acknowledgment.
Maintain a friendly smile, strong eye contact, and an approachable demeanor.
Be a compassionate listener.
Speak clearly, slowly, and calmly in person and on the phone so clients can easily understand.
Assess each client’s needs and the pet’s general condition upon arrival.
Determine whether an emergency is ‘stat’ or ‘standard.’
Respond to non-patient calls or visitors and connect them to the appropriate team member.
Confirm all appointments in advance, providing accurate information on pet preparation.
Offer emotional support and resource materials to grieving clients compassionately and discreetly.
Serve as a liaison during pet remains handling, ensuring a complete, accurate, and compassionate process.
Why Blue Pearl?
We are passionate about pets, offering Trupanion pet insurance and discounts on pet treatments, procedures, and food for our associates.
We encourage growth. Our technicians are leveled by skillset and can advance as they gain experience. We focus on developing leaders through talent development programs and workshops. As part of Mars Veterinary Health, our associates have endless career advancement opportunities.
We support continuous learning, offering annual continuing education allowances, free sessions, our Blue Pearl University, and access to over 2,000 medical journals.
We prioritize your health and well-being by providing:
Health, dental, vision, and life insurance options
Flexible work schedules
Paid time off and floating holidays for rest and reflection
A regional licensed social worker for guidance on maintaining a healthy lifestyle in a fast-paced environment
We foster a family-like culture, working together to lead the industry through remarkable pet care.
Equal Opportunity Statement
Blue Pearl is committed to diversity and equal opportunity. We consider all applicants without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship, sexual orientation, gender identity, protected veteran status, or other protected characteristics. Assistance or accommodations are available upon request during the application process. No applicant will be penalized for requesting support. We are a Drug-Free Workplace.
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Title: Veterinary Receptionist
Company: Accreditation Council for Graduate Medical Education
Location: New York, New York, USA
Category: Outdoor/Nature/Animal Care (Veterinary, Animal / Pet Care)
