Overview
Veterinary Receptionist Jobs in Leesburg, Virginia, USA at Advanced Animal Hospital Group
Overview
Old Mill VeterinaryHospital has an opportunity for a Veterinary Receptionist to join our team!
Located at 91 Lawson Rd SE, Leesburg, VA 20175, we are AAHA accredited with 25 years of experience in the community. We emphasize Teamwork, Service, Accountability, and Doing The Right Thing, both for clients and coworkers. As the first and last point of contact, our Receptionist team is dedicated to providing top customer service. If you share these values, we invite you to join us.
Shift Details: Full-time (30+ hours/week) with flexible shifts (8 and 10 hours). Rotating Saturdays are required.
Compensation: $20.00 – $22.00/hour (based on experience)
What We Offer:
A supportive team environment that values collaboration and compassion.
Opportunities for growth and advancement.
Work-life balance with a flexible schedule.
Competitive salary and benefits, including medical, dental, and vision coverage.
401K plan with company match.
Job Summary: The Receptionist is the first and last contact for clients, responsible for creating positive impressions. Key skills include exceptional client service, communication, computer literacy, handling payments, multitasking, and maintaining a friendly, confident attitude, especially in stressful situations. The role supports veterinarians, technicians, assistants, groomers, and kennel staff in daily care.
Responsibilities:
Greet clients and pets warmly and professionally.
Answer phones promptly, providing information about animal care, services, and products.
Screen and route calls, take messages, and manage medical records documentation.
Schedule appointments and surgeries, confirm bookings.
Document client conversations accurately in medical records.
Process charges, explain invoices, and discuss treatment recommendations.
Handle payments, verify client account eligibility, update records, and scan documents.
Advise clients on retail products and preventative care.
Qualifications:
Commitment to MVP core values.
Computer skills, including email and internet use.
Knowledge of veterinary terminology, with correct pronunciation and understanding.
Excellent spelling and grammar.
Ability to handle emotional situations tactfully and respectfully.
Professional, confident, and calm demeanor under stress.
Genuine liking for animals and their owners.
We prioritize our people and uphold our values. Apply todayfor immediate consideration!
Identity Statement: During the application process, you may be required to appear on camera for interviews and assessments. Your photo may be taken for identity verification and fraud prevention.
Mission Veterinary Partners (MVP) is an equal opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.
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Title: Veterinary Receptionist
Company: Advanced Animal Hospital Group
Location: Leesburg, Virginia, USA
Category: Outdoor/Nature/Animal Care
