Overview
Veterinary Receptionist Jobs in Ashford, England, United Kingdom at Vet Record Careers
Title: Veterinary Receptionist
Company: Vet Record Careers
Location: Ashford, England, United Kingdom
We are seeking a friendly, organised, and compassionate Receptionist to join our team. As a receptionist, you will be the first point of contact for our clients, ensuring they receive a warm welcome and professional service. This role is initially a temporary 3-month contract with the view to review at the end of this term.
Key Responsibilities
Collaborating with the team to ensure smooth clinic operations
Providing compassionate care and support to clients and their pets
Answering calls and emails
Carrying out administrative tasks and manage appointments
Maintaining accurate records using our IT systems (training provided)
Handling payments and client accounts
Cleaning reception and consult areas to high standards
We are looking for someone with excellent communication skills, both verbal and written, and strong organisational abilities with a keen attention to detail. The ideal candidate should be able to multitask and prioritise tasks effectively in a busy environment. Proficiency in using veterinary software systems for scheduling and record-keeping is essential. While knowledge of basic veterinary terminology is preferred, full training will be provided for the right candidate.
About Us
We are a beautiful, light and airy, purpose-built SA practice in a small shopping centre located in Ashford. Situated less than an hour from London by train, near the interesting Kent coast and we offer a welcoming and VERY positive environment to work in.
We are well-equipped including in-house blood machine and digital X-ray machines. Our team is made up of 3 Registered Veterinary Nurses, 1 Student Veterinary Nurses and 1 Receptionist. Every member of our amazing team has an extremely positive attitude, and they make working at Eureka a pleasure. Our very experienced and organised Head Nurse, Anna, is an excellent leader of the rest of the team.
We pride ourselves on providing excellent customer service, 100% dedication and care for our clients. We value our members of staff and understand the importance of a good work/life balance.
Your shift pattern
You will work 32 hours per week, Monday & Thursday 1:30 pm – 6:30 pm, Tuesday & Wednesday 8:15 am – 1:15 pm Fridays 8:30 am – 6:30 pm, with inclusion in the Saturday rota 8:30 am – 12:30 pm.
In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
Pension scheme
Discounted staff pet care
