Overview
Veterinary Receptionist Jobs in Mokena, IL at Grace Veterinary Center
We are family owned, 1.5 doctor veterinary clinic, seeking a Veterinary Receptionist to join our team. As a Veterinary Receptionist, you will be responsible for providing exceptional customer service to our clients and their furry friends. With being the first point of contact for Grace Veterinary Center you will welcome clients and their pets as they come into the clinic. You will coordinate front-desk activities, including answering phone calls, taking call backs for the doctors, making appointments and financially checking clients out. To be successful, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes clients positively, and executes all tasks to the highest quality standards.
Responsibilities:
Greet and welcome clients and their pets as soon as they arrive at the clinic
Checking clients and their pets in.
Direct clients to exam rooms.
Answer phone calls, schedule appointments, and respond to client inquiries
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Maintain accurate patient records
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk.
Schedule appointments.
Process payments and handle financial transactions
Perform other clerical receptionist duties such as filing, photocopying, transcribing and emailing.
Skills:
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Knowledge in veterinary medicine is a plus.
Hands-on experience with office equipment (e.g. scanning machines and printers)
Professional attitude and appearance
Excellent communication skills are required
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Qualifications:
High school degree
Previous experience in a veterinary clinic or animal care facility is preferred
Additional certification in Office Management is a plus
Benefits:
Competitive pay based on experience
Health Insurance Reimbursement
Employee discount
Paid time off
If you are passionate about animals and enjoy working in a team-oriented environment, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: $15.00 – $18.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Paid time off
Schedule:
Monday to Friday
No weekends
Shift availability:
Day Shift (Preferred)
Ability to Commute:
Mokena, IL 60448 (Required)
Work Location: In person
Title: Veterinary Receptionist
Company: Grace Veterinary Center
Location: Mokena, IL
Category:
