Overview
Veterinary Receptionist Jobs in Ringwood North, Victoria, Australia at Vet Record Careers
Title: Veterinary Receptionist
Company: Vet Record Careers
Location: Ringwood North, Victoria, Australia
An exciting opportunity has arisen for a friendly and enthusiastic experienced Receptionist to join our team. Working in a fast paced, state of the art multidisciplinary referral hospital environment, the successful candidate will need 1 year+ reception or administrative experience. Previous veterinary, or clinical experience in a similar role is desirable but not essential as on the job training will be provided by the team. An individual who is passionate about customer service and is confident to interact with our clients providing a consistently high level of service and customer care.
The role will include meeting and greeting clients, booking appointments, taking payments, dealing with customer queries face to face and over the phone and working behind scenes to provide reception support. This is a rewarding but busy and demanding role, which will require the individual to be computer literate and able to cope well under pressure.
More About Us
We are a multidisciplinary referral hospital based in Ringwood, Hampshire, offering a wide range of specialist services. We have recognised specialists in the fields of anaesthesia, cardiology, dermatology, internal medicine, oncology, neurology, orthopaedics, diagnostic imaging, spinal surgery, soft tissue surgery and an animal physiotherapy team.
At SCVS, we have the most advanced facilities, which you will not find in ordinary veterinary practices. This enables our specialists to offer the highest standard of veterinary care from admission through to discharge.
Key Qualities
High level of organisation and able to prioritise
Methodical approach to work
Ability to multitask
Able to work well under pressure
Customer service
Able to work well in a busy open plan office
Confident and able to clearly relay information to clients
Proficient IT skills and able to adapt to different software
Some understanding of veterinary work would be beneficial
Your shift pattern
You will work 34 hours per week, covering these shift patterns – Tuesday & Wednesday 9:30 am – 6:30 pm, Thursday 8 am – 5 pm, Friday 9 am – 6 pm and every other Saturday 10 am – 2 pm.
In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
Pension scheme
Discounted staff pet care
