Overview
Veterinary Receptionist Jobs in East Aurora, NY at Seneca Animal Hospital, PC
Our Client Care Representatives (CCRs) play a critically important role in our hospital. They are essential team players that always attend to the needs of our clients and patients. Our CCRs excel at giving our clients excellent customer service, and are vital to our hospital’s success.
We are seeking 1-2 Client Care Representatives (CCRs) for our busy, small animal and exotic, 6 doctor, AAHA accredited practice. Full-time and Part-time shifts are available. Our belief is to provide our patient’s with lifelong excellent quality care, and support. We treat every pet as if they are our own.
Ideal candidates interested in joining our team should be friendly, outgoing, have excellent customer service skills. They also need to be professional, responsible, empathetic, and be computer savvy. Past veterinary experience is preferred. The duties of our CCRs include but are not limited to:
Client Communication regarding fees, products, and services the hospital offers, etc.
Greeting clients upon entrance
Assisting clients in person, and on the phone
Needs to understands veterinary terminology
Scheduling appointments with understanding: basic routine vaccinations, diseases/illnesses affecting dogs and cats, surgery protocols, plus laboratory tests
Invoicing out clients and taking payments
Proper communication skills with clients, staff, and veterinarians
Taking prescription refill requests
Filing
Managing and verifying accuracy of our paperless medical records
Help insure the reception area is always clean and neat
Must be able to lift and carry 35lb. bags of food
We offer competitive pay and excellent benefits including:
A flexible schedule
A 401(k) retirement plan
Pet allowance
Pet discounts
Health insurance
Generous paid time off
One hour lunch breaks
Paid Holidays
Full time position is available for 4 weekdays each week from 8am until 6pm, and every other Saturday 8am until noon. Part time position can also be accommodated with shorter hours for the week, but benefits will vary.
Compensation is based on years of experience, customer service skills, and knowledge. Please attach a cover letter when submitting resume.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Flexible schedule
Health insurance
Paid time off
Retirement plan
Schedule:
Day shift
Monday to Friday
No nights
Weekends as needed
Experience:
Customer service: 1 year (Required)
Veterinary: 1 year (Required)
Work Location: In person
Title: Veterinary Receptionist
Company: Seneca Animal Hospital, PC
Location: East Aurora, NY
