Overview
Veterinary Receptionist Jobs in Taunton, England, United Kingdom at Vet Record Careers
Title: Veterinary Receptionist
Company: Vet Record Careers
Location: Taunton, England, United Kingdom
We are looking for a Veterinary Receptionist to join our friendly team at Deane Vets in Taunton, Somerset. We are looking for exceptional client care and patient care to be delivered at every visit.
The Receptionist Role Includes The Following Responsibilities
Warmly greeting clients and their pets with a friendly, compassionate, and helpful demeanor
Efficiently managing the diary to maximize appointment slots, handle online bookings, and address emergencies while maintaining client records in compliance with GDPR
Performing general administrative tasks, including training for your role
Answering busy phone lines, emails, and other client communications with professionalism
Registering clients for the Pet Health Club
Processing payments, cashing up at the end of the day, managing client orders, and handling repeat prescription requests
Unpacking orders and maintaining stock levels
Ensuring a clean, organized, and welcoming reception, waiting area, and consulting rooms
Keeping up with ongoing online company training
About Us
We are a friendly, caring and progressive small animal practice on the edge of Taunton. We are within easy reach of the coast, or the Big Smoke of Bristol or Exeter. We offer forward looking veterinary care with great facilities, in a calm professional environment where team support is paramount. You would join a team of 3 Receptionists, 6 Veterinary Surgeons, 8 Registered Veterinary Nurses. Teamwork is very important to us with frequent meetings, support and advice. We are a thriving GP practice but with plenty of scope for developing specialist interests and advancing skills.
Applicant Requirements
We are looking for a Veterinary Receptionist who has experience working in a busy practice. The role will suit a positive, proactive and supportive individual, who has excellent communication, organisational and attention to detail skills who enjoys a busy customer forward facing client care role.
Your shift pattern
This is a part-time, permanent position, working 15 hours per week, shifts are 1pm- 7 pm, Monday and Friday and 2:4 Saturday mornings.
In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
Pension scheme
Discounted staff pet care
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Deane Vets, Taunton
Wellington New Road, Taunton, TA1 5LU, United Kingdom
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Animals treated
Small animals
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