Overview
Veterinary Receptionist Jobs in Birmingham, AL at Valleydale Animal Clinic
About This Location:
Valleydale Animal Clinic in Birmingham, AL, has served the area since 1976, providing AAHA-accredited veterinary care that emphasizes community and personalized service. With preventive care, dentistry, surgery, and digital radiology, we ensure comprehensive services for every stage of a pet’s life. Our recognition by Newsweek as one of 2025’s “America’s Most Loved Animal Hospitals” reflects our dedication to the WAG values – Work Together, Amaze, and Grow – in a friendly, supportive atmosphere. We are the “clinic of conversation” – a place where we really get to know our clients and spend time talking to them about their pets. We are proud to have also been named “Best Veterinarian in Shelby County” and nominated for “Best of Birmingham”.
Located near Birmingham’s bustling downtown and Hoover’s natural parks, our clinic is perfect for those who appreciate city life and scenic surroundings. If you’re ready to join a compassionate, collaborative team, Valleydale Animal Clinic is waiting to welcome you.
Overview:
As a Receptionist you will:
Receive and place calls to clients for the purpose of scheduling.
Prioritize multiple tasks in a calm, organized manner.
Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
Utilize hospital computer systems to document medical records and communicate with clients and teammates.
Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
Excellent customer service skills and an exceptional level of communication in a professional manner.
Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
Maintain a positive attitude in all interactions with clients, pets and other teammates.
Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
Responsibilities / Qualifications:
Utilizing standard office/business equipment.
Knowledge of veterinary medical terminology and procedures.
Flexible schedule including some weekend and holiday shifts.
Experience with veterinary software is preferred.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Possession of organizational skills.
Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
Benefits:
Pay range of $13.00-$15.00/hour based on experience
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Short Term Disability
Paid Time Off (Vacation & Public Holidays) – for eligible positions only
SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
Teladoc- FREE doctor access 24/7
Discounted Veterinary Care
EAP (Employee Assistance Program)
A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!
Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of “Fastest Growing Companies in America” (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal’s “FastTrack 30” of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).
Title: Veterinary Receptionist
Company: Valleydale Animal Clinic
Location: Birmingham, AL
