Overview
Veterinary Receptionist Jobs in Saint Peters, MO at Pet Pals Animal Hospital
Job SummaryWe are seeking a dedicated and motivated Customer Service Representative to join our dynamic team. The ideal candidate will play a crucial role in enhancing customer satisfaction by providing exceptional service and support. This position requires strong communication skills, the ability to analyze customer needs, and a passion for delivering veterinary care that meet those needs. Experience in Daysmart and Vetsource is a plus, but not required.DutiesRespond promptly to customer inquiries via phone, email, and chat, ensuring a high level of service.Utilize customer relationship management (CRM) tools to track interactions and manage customer accounts effectively.Collaborate with veterinary team to provide seamless support throughout the customer journey.Communicate veterinary products and benefits clearly to customers, assisting them in making informed decisions.Maintain up-to-date knowledge of veterinary products and services to provide accurate information to customers.Resolve customer issues efficiently while maintaining a positive attitude and fostering long-term relationships.Participate in housekeeping responsibilities to maintain a clean environmentCapable of lifting 40 lbs to assist client with transportation of patients from vehicle to examination rooms.ExperienceProven experience in a customer service role.Familiarity with Daysmart platform is highly desirable.Microsoft Word and Excel, Google Chrome, GmailStrong multitasking skills with the ability to assess and prioritize customer needs effectively.Excellent verbal and written communication skills, with an emphasis on active listening.Ability to work collaboratively within a team environment while managing individual responsibilities.Previous veterinary experience requiredJoin us as we strive to deliver outstanding service and build lasting relationships with our customers!Job Types: Full-time, Part-timePay: $16.75 – $18.00 per hourBenefits:401(k) matchingDental insuranceEmployee discountFlexible scheduleHealth insurancePaid time offUniform allowanceVision insuranceAbility to Commute:Saint Peters, MO 63376 (Required)Ability to Relocate:Saint Peters, MO 63376: Relocate before starting work (Required)Work Location: In person
Title: Veterinary Receptionist
Company: Pet Pals Animal Hospital
Location: Saint Peters, MO
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