Overview
Veterinary Receptionist Jobs in Auburn, NY at Chestnut Ridge Animal Clinic PLLC
Chestnut Ridge Animal Clinic is a well-established small animal veterinary clinic in Central New York. It is privately owned and growing! We are looking for a receptionist to join our team full-time. We have updated the clinic and provided compassionate care to our clients and their pets. We are focused on client education and providing quality pet care. We are one of the only remaining privately owned practices in the area. Central NY is beautiful with ample hiking and water activities. Owasco Lake provides an amazing place to swim, boat, and fish. There is a small-town feel while having big city amenities a short drive away.
We are looking for a team player who wants to help the clinic grow and work in a relaxed and supportive environment. Experience preferred but not required.
Receptionist Job Description: The primary responsibility of the receptionist is to provide excellent customer care. Duties include: * Answer phone * Document all calls in a communication note +/- task if follow up is needed * Check in & out clients, updating contact information as needed * Put call on hold or allow to go to voicemail if there is a client in the clinic that needs to be checked out (in-clinic is first priority) * Check voicemail as soon as possible in AM, throughout the day and in the evening * Double check invoices to make sure charges are not missed * At all wellness appointments ask if need heartworm/flea/tick prevention and forward book next year appointment * Ask BEFORE scheduling sick appointments to triage * Enter “callback” under task menu for: -Bloodwork, fecal testing results -Client questions that need a phone call back * Enter “tasks” for:Meds waiting to be ordered -Written Rx -Food waiting to be ordered -Refill requests -Referral report review * Clean kitchen, bathroom weekly * Vacuum & mop reception daily * Vacuum & mop office daily * Add dispensed food and prevention/meds to order list if needed * Lysol door knobs daily * Get mail daily * Clean exam rooms between appointments if needed * Clean rooms and waiting room at end of day
Pay based on experience and is negotiable. Additional benefits include personal pet discounts.
Job Type: Full-time
Pay: $15.50 per hour
Expected hours: 36 per week
Benefits:
Employee discount
Flexible schedule
Health insurance
Paid time off
Retirement plan
Schedule:
Day shift
Monday to Friday
No nights
No weekends
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Veterinary experience: 1 year (Preferred)
Work Location: In person
Title: Veterinary Receptionist
Company: Chestnut Ridge Animal Clinic PLLC
Location: Auburn, NY
