Overview
Veterinary Receptionist Jobs in Gladstone, MI at Bay Veterinary Clinic
About us
Bay Veterinary Clinic is a small business in Gladstone, MI. We are professional, fast-paced, supportive and our goal is to be more than just a veterinary clinic. We strive to create a community of kindness where pets and their families feel supported and cared for, and where every animal is treated with the love and respect they deserve..
Our work environment includes:
Modern office setting
On-the-job training
Lively atmosphere
Job Summary:
As a Front Office Veterinary Receptionist, you will be responsible for providing excellent customer service to clients and their pets. You will be the first point of contact for clients and will be responsible for scheduling appointments, managing records, and handling payments. The ideal candidate will have excellent communication and organizational skills and be able to work well in a fast-paced environment.
Key Responsibilities:
Greet clients and their pets and provide excellent customer service
Schedule appointments and manage the appointment book
Answer phone calls and respond to emails, voicemails, and other inquiries
Check-in clients and their pets and update patient records
Process payments, including cash, credit card, and online payments
Maintain and update electronic medical records and ensure all client information is accurate and up-to-date
Assist with inventory management and ordering supplies as needed
Maintain a clean and organized front office area
Provide assistance to the veterinary staff with administrative tasks as needed
Qualifications:
High school diploma or equivalent required; some college coursework in business or a related field preferred
Previous experience working in a veterinary clinic or medical office preferred
Excellent customer service skills and ability to work well with clients and their pets
Strong organizational skills and attention to detail
Ability to multitask and work efficiently in a fast-paced environment
Proficiency in computer software, including Microsoft Office and veterinary practice management software
Familiarity with medical terminology and insurance procedures preferred
Salary and Benefits: The salary for a Front Office Veterinary Receptionist varies depending on experience.
Job Type: Full-time
Pay: $17.00 – $19.00 per hour
Expected hours: 32 – 38 per week
Benefits:
401(k)
401(k) matching
Employee discount
Life insurance
Paid time off
Retirement plan
Schedule:
Day shift
Monday to Friday
No nights
No weekends
Work Location: In person
Title: Veterinary Receptionist
Company: Bay Veterinary Clinic
Location: Gladstone, MI
