Overview
Veterinary Receptionist Jobs in Jacksonville, FL at River City Veterinary Hospital (Jacksonville)
River City Veterinary Hospital has served the Jacksonville, FL community with comprehensive care since 1960. Our mission is to treat every pet like our own, a philosophy reflected in our excellent 4.6-star Google rating and the recognition we have earned from the community. You will be joining an award-winning practice, honored as “Best Animal Hospital” in Avondale/Riverside by Jacksonville Magazine and named one of the “Best Veterinary Clinics” in Jacksonville by ThreeBestRated.com. If you are seeking a deeply established practice where your contributions are immediately valued, this is your next career opportunity. We believe that you succeed when you are fully supported, which is why we invest in our teammates through a network committed to growth and education. When you join our dedicated group of professionals, you gain access to internal specialty consultations and mentorship opportunities designed to help you achieve your career goals. We are committed to fostering a culture where all teammates, whether you are aiming to become a credentialed technician, move into leadership, or perfect your surgical skills, receive the coaching and resources necessary to do your best work every day. As a comprehensive, full-service small animal clinic, we ensure you have the tools necessary to deliver exceptional patient care across the full spectrum of veterinary medicine. Our scope of work is broad and challenging, covering everything from Wellness and Prevention to Advanced Care and Surgical Procedures. We also provide critical Urgent Care services to the community, rounding out a robust diagnostic and treatment schedule, including dedicated Testing and Diagnostics capabilities. To help support busy clients and maintain workflow efficiency, we offer drop-off services, ensuring dedicated time for your complex cases. Jacksonville, Florida, often called “River City,” offers an ideal blend of city convenience and coastal living. Located in the popular Avondale/Riverside area, you will be working in a historic and vibrant community known for its local culture and beautiful scenery. This location provides you with ample opportunities to enjoy Florida’s famous weather, whether you are exploring the St. Johns River, dining at local establishments, or taking advantage of the area’s relaxed pace of life outside of the hospital.
At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder – sometimes these messages get filtered out.
Your Impact as a Receptionist
Be the Director of First Impressions: You’ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Ensure Seamless Care Coordination: You’ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
Advocate for Pet Health: You’ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
Embody Compassion and Empathy: You’ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
What You’ll Bring to the Team
- A passion for providing excellent customer service and a genuine love for animals.
- Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work both independently and with direction.
Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
How You’re Supported
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.
Competitive Compensation
A competitive hourly rate or salary based on your experience and role.
Health & Wellbeing
We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
Financial Security
Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
Commitment to Growth
We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
Valuable Perks
Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 “Most Loved Workplace,” ranked #2 in America’s Top 100 and #1 in veterinary care.
Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [email protected] with your request and contact information.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
Title: Veterinary Receptionist
Company: River City Veterinary Hospital (Jacksonville)
Location: Jacksonville, FL
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