Overview
Veterinary Office Assistant Jobs in Wylie, TX at NORTH 78 PET HOSPITAL PLLC
Benefits:
Employee discounts
Health insurance
Paid time off
North 78 Pet Hospital is dedicated to providing compassionate care to animals and exceptional service to our clients. We are looking for a highly organized and friendly Veterinary Receptionist/Office Assistant to join our team. This role is ideal for someone who is passionate about animals, has strong communication skills, and thrives in a fast-paced environment.
Job Responsibilities:
Reception Duties:
Greet clients and their pets warmly upon arrival.
Answer phone calls, respond to inquiries, and schedule appointments.
Manage client check-in and check-out processes efficiently.
Handle client concerns with empathy and professionalism.
Maintain accurate records of client and patient information.
Process payments, insurance claims, and invoices.
Office Assistance:
Assist with daily office operations, including filing, organizing, and managing inventory.
Prepare and maintain patient charts and medical records.
Coordinate and assist with pet vaccinations, surgeries, and follow-up appointments.
Assist the Practice Manager with miscellaneous administrative tasks as needed.
Client Interaction:
Provide clients with information on procedures, treatments, and aftercare instructions.
Assist in educating clients about preventive care and available services.
Follow up with clients to confirm appointments, check on pet recovery, or gather feedback.
General Administrative Support:
Manage the practice’s email correspondence and respond to inquiries.
Assist with marketing efforts, such as social media updates and client communication.
Help maintain a clean and organized office environment.
Requirements:
High school diploma or equivalent.
Previous experience in a veterinary office setting is preferred.
Excellent communication and customer service skills.
Ability to multitask and work effectively in a fast-paced environment.
Strong organizational and time-management skills.
Compassion for animals and understanding of their needs.
Ability to work both independently and as part of a team.
Title: Veterinary Office Assistant
Company: NORTH 78 PET HOSPITAL PLLC
Location: Wylie, TX
