Overview
Veterinary Front Desk Point Jobs in Minneapolis-Saint Paul, MN at Animal Emergency and Referral Center of Minnesota
The Animal EmergencyReferral Center of Minnesota (AERC-MN) is looking for a Full-Time Front Desk Point to add to our team. If you are a services professional that cares intensely about everything you do, are present, and are respectful of people’s differences, this position is for you!
Role Title: Front Desk Point
Department: Services
Shift: Days (7:00 am – 5:00 pm)
Every other weekend required
No more than four holidays per year required
Schedule: All shifts are scheduled at the Oakdale hospital. This is a two-week rotation, working every other weekend – 70 hours biweekly.
The primary function of the Front Desk Point in the Services Department is to provide exceptional care of both patients and clients by service as an extension of the veterinarian. Additionally, the Front Desk Point is expected to promote professional growth through education and learning opportunities. This position will report directly to the Services Support Team Manager.
Job Requirements:
Minimum of three (3) years client service experience required
Highschool Diploma or GED required
Veterinary experience in an ER/Specialty hospital is strongly preferred
Strong problem-solving skills
Job Highlights:
Manage same-day callouts and movement of Front Desk support staff at all locations
Assist in finding coverage for CSR, SCSR, and Triage schedule gaps.
Prioritize and direct workflow for the Front Desk while working alongside the ECC and Specialty Charge Technician(s)
Explain and troubleshoot financial constraints and payment options with clients and team members
Provide feedback, training, and coaching to team members
Advocate for team members to take their allotted breaks
Assist in hospital tours for interviews and guests
Perform peer reviews for wage/merit increases as assigned
Please review the job description for this position to learn more about the roles and responsibilities.
How to Apply:
If you think you have what it takes to join the AERC-MN team, then the next steps you want to do is to formally fill out our online application. Don’t worry, the application process is smooth and quick. We require your resume and to answer some quick questions which will help us get to know you better. If you include a letter of intent, that would be super!
So, what are you waiting for? Click that apply now button and get started!
Title: Veterinary Front Desk Point
Company: Animal Emergency and Referral Center of Minnesota
Location: Minneapolis-Saint Paul, MN
Category:
