Overview
Veterinary Emergency CSR Jobs in Los Angeles, CA at Eagle Rock Animal Emergency
Full Job Description
Client Service Representative (CSR)
Eagle Rock Animal Emergency – Los Angeles, CA
Eagle Rock Animal Emergency is a privately owned emergency animal hospital looking to add a compassionate, reliable Client Service Representative (CSR) to our growing team.
We are specifically hiring for Sundays through Tuesdays, 6 PM – 6 AMAND6 AM – 6 PM, or Sunday and Monday 6 PM-6 AM
We are looking for someone who is calm under pressure and understands the importance of providing empathetic support to our clients during stressful situations.
What We’re Looking For:
Comfortable working with both people and animals
Strong communication and multitasking skills
Works well independently and in a team
Prior customer service experience required
Veterinary experience preferred but not required
Basic computer, phone, and math skills
Willingness to learn and ask questions
Responsibilities Include:
Assisting clients at check-in and during their visit
Answering phones and taking messages clearly and accurately
Communicating patient arrival updates with the hospital team
Presenting treatment plan estimates and processing payments
Assisting with discharges and preparing medications to go home
Maintaining a clean and organized front office environment
Why Work With Us:
Supportive team environment
Flexible scheduling
Cross-training opportunities
Employee discount of 80%
Schedules:
Sunday, Monday, Tuesday — 6 AM to 6 PM
Sunday, Monday, Tuesday — 6 PM to 6 AM
Sunday and Monday — 6 PM to 6 AM
If you want to be part of a hard-working, compassionate team where your role makes a difference every night, we’d love to hear from you!
Job Types: Full-time, Part-time
Pay: $25.00 – $28.00 per hour
Shift:
12 hour shift
Day shift
Overnight shift
Ability to Commute:
Los Angeles, CA 90065 (Preferred)
Ability to Relocate:
Los Angeles, CA 90065: Relocate before starting work (Preferred)
Work Location: In person
Title: Veterinary Emergency CSR
Company: Eagle Rock Animal Emergency
Location: Los Angeles, CA
Category:
