Overview
Veterinary Customer Service Representative / Receptionist Jobs in Auburn, CA at South Auburn Veterinary Hospital
We are a busy, fast paced hospital seeking a full-time veterinary receptionist to join our team. Candidate must be highly motivated, have a strong work ethic and a great attitude. We are looking for someone who is friendly, outgoing, and will be committed to providing the best experience possible for our clients. We offer competitive pay and benefits.
The Customer Service Representative will serve as a direct liaison between our clients and veterinarians, ensuring that both the patients’ needs and clients’ expectations are met. They will be responsible for the following:
communicating treatment plans
maintaining meticulous patient records and documentation of client communications
processing patient prescriptions
input charges and prepare invoices and estimates
handle cash transactions and balance the cash drawer
answer incoming phone calls and emails in a prompt, professional, and courteous manner
assist in cleaning, stocking and maintenance of the hospital
understand and educate clients on vaccination protocol as well as other general client education
This position reports to the practice manager and/or the medical director.
Job Requirements:
The Customer Service Representative must possess the ability to work well with people, displaying empathy and understanding while supporting the philosophies and procedures of the hospital. The position requires being able to communicate tactfully and maintain calm compassion in emotional situations, as well as to provide our clients with an experience that goes above and beyond their expectations. The Customer Service Representative must be comfortable interacting with animals and working in an environment that can become busy, loud, and/or stressful.
Must be…
able to multi-task in a fast paced environment
be detail oriented, reliable and honest
proficient in spelling and alphabetizing
available to work Saturdays
South Auburn Veterinary Hospital employees receive comprehensive benefits, including:
Competitive compensation
401K option with employer contribution
Group medical, dental, and vision insurance coverage
Employee pet discount
Growth potential
Must have experience. Regular, timely attendance required.
High school diploma or GED equivalent is required.
Job Type: Full-time
Pay: $20.00 – $24.50 per hour
Expected hours: 32 – 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Weekends as needed
Application Question(s):
Are you available to work Saturdays?
Experience:
Veterinary: 1 year (Preferred)
Ability to Commute:
Auburn, CA 95603 (Required)
Work Location: In person
Title: Veterinary Customer Service Representative / Receptionist
Company: South Auburn Veterinary Hospital
Location: Auburn, CA
Category:
